Service Technician

AWP Safety•Honolulu, HI

1d•Onsite

About The Position

This position is responsible for the inspection, installation, and maintenance of portable fire extinguishers, gas monitors, SCBAs, Kenwood Walkie Talkie radios, and fall protection retractables. This role is active and hands-on, requiring interaction with vendors, customers, operations, field locations, and corporate departments. Preferred experience in safety products, safety concepts, utility, and/or the construction industry is a plus.

Requirements

Must have valid driver's license.
Must be able to read and understand procedures and diagrams provided to use in repairing and maintaining Fire Extinguisher and PPE (Gas monitor, SCBA, Walkie Talkie and Retractable)
Strong customer service mentality and proven track record of customer service success.
Record of developing strong relationships with customers and employees; motivating positive outcomes.
Strategic, creative, and tactical thinking ability to enable growth.
High sense of urgency, energy and entrepreneurial minded.
Excellent computer skills, including Microsoft Office products, and point-of-sale systems.

Nice To Haves

Prior experience preferred in safety related field, utility, or construction industry.

Responsibilities

Performs fire extinguisher inspections, maintenance, onsite installations and obtain portable FE license through International Code Council “ICC”.
Performs testing, troubleshooting, sensor replacement and calibration for Draeger Gas Monitors.
Performs flow test and maintenance for Draeger Self-Contained Breathing Apparatus “SCBA”.
Performs testing, repair, and syncing frequencies for Kenwood Walkie-Talkie radios.
Use hand tools, power tools and other equipment following detailed instructions, processes, and procedures to repair fall protection retractable.
Performs routine inspection, maintenance, and minor repairs on rental personal protective equipment (PPE).
Offer technical assistance and phone support to customers related to FE, SCBA, Walkie Talkie and Retractable.
Process point-of-sales transactions accurately and efficiently.
Be able to stand on your feet for 8-10 hours a day and lift a minimum of 40 lbs. consistently.
Provide outstanding customer service.
Complete transactions by processing purchase orders, cash, and credit cards.
Notify management of potential security issues.
Work with team members to keep service room clean and organized.

Benefits

Competitive pay
Comprehensive benefits package including three medical plan options and two dental plan options
Legal and Identity Shield coverage
Accident coverage
Critical Illness coverage
Company-paid 50K basic life insurance coverage
Company-paid long-term disability (LTD) insurance
Availability of Health Savings Accounts (HSA)
Availability of Flexible Spending Accounts (FSA)
Participation in the 401(k) retirement plan
Paid Time Off (PTO)
Paid holidays