Service Tech (TN, Maryville)

Five Star Breaktime Solutions•Columbus, OH

9h•Onsite

About The Position

At Five Star Breaktime Solutions, our Service Technicians – Refreshment Solutions perform preventative maintenance, repairs, and equipment preparation for office coffee, water filtration, and refreshment service equipment across customer locations. This role is ideal for mechanically inclined individuals with strong troubleshooting skills, electrical aptitude, and the ability to work independently while delivering outstanding customer service.

Requirements

High school diploma or GED required; trade school degree preferred
Must be at least 21 years old and possess a valid driver’s license
Ability to lift 50 pounds or more on a repetitive basis
Ability to frequently reach, bend, stoop, and move equipment
Frequently lift and/or move up to 100 pounds and occasionally more than 100 pounds
Ability to pass a pre-employment background check and drug screen
Ability to work in all weather conditions

Nice To Haves

Prior experience working with coffee equipment, refreshment systems, vending equipment, or electrical/mechanical maintenance
General mechanical and electrical aptitude
Strong troubleshooting and diagnostic skills
Ability to work independently and manage service responsibilities effectively

Responsibilities

Perform complex and routine maintenance, cleaning, and repairs
Visually inspect and troubleshoot machines to identify causes of malfunctions
Dismantle coffee and refreshment equipment to access and repair problem areas
Prepare equipment for installations, replacements, and customer upgrades
Maintain proper inventory of machine parts on service vehicles and within the warehouse
Complete additional operational duties as assigned by management when not performing service calls
Build strong relationships with customers and service location employees
Deliver exceptional customer service through professional communication and responsiveness
Ensure customer equipment remains clean, operational, and compliant with company standards
Maintain a clean and safe work environment
Operate company-owned vehicles safely and responsibly
Follow all workplace safety policies and procedures
Work safely in varying weather conditions including heat, cold, rain, and snow

Benefits

Paid Vacation After 6 Months
Seven Paid Holidays Per Year
Competitive Starting Pay
Quarterly Bonus Opportunities
Opportunity for 3 Wage Increases Within the First Year
Medical, Vision, and Dental Insurance
401(k) Matching Program
Bi-Weekly Pay
Full-Time Benefits Package Includes: Medical, Vision, Dental, Life & AD&D Insurance
Critical Illness Coverage
Short-Term & Long-Term Disability
401(k)
Paid Vacations and Holidays
Help us generate over 500,000 meals annually for hungry children through our 501(c)(3) charity, Feeding the Future, Inc.