Experienced Service Technician

Agri-Service LLC•Pullman, WA

8d•$29 - $34•Hybrid

About The Position

This role is designated as safety-sensitive. The Service Technician is responsible for promoting the safety culture of Agri-Service by advocating and exemplifying safe working habits. This includes using proper personal protective equipment (PPE), following company safety policies, and ensuring equipment is in a zero-energy state before servicing. The technician will also handle chemicals according to Safety Data Sheets (SDS), operate cranes within manufacturer guidelines, and use correct tooling. They will perform Job Hazard Analysis (JHA) and identify potential safety concerns on equipment, reporting them to supervisors and customers. Essential functions include following customer care standards, repairing equipment in various locations, maintaining service reports using a computer, communicating with customers and supervisors, managing time efficiently with minimal supervision, and working extended hours with minimal notice. The role also involves accomplishing training, participating in company programs, following company vision and values, and demonstrating an interest in expanding skillsets. Other job-related functions may also be required.

Requirements

Proof of driver’s license and acceptable driving record required.
Must be able to adhere to all safety requirements and applicable safety policies.
Must be able to communicate in English (speak, read, comprehend, write).
Competently use a variety of mechanical and electronic diagnostic tools used to complete repairs.
Ability to locate, understand an apply any technical information from computers, manuals or other guides.
Ability to quickly identify problems, approach work from a solutions-based focus, and develop creative solutions to complex issues.
Proficient in the use of Microsoft or other comparable systems required.
Knowledge or ability to learn CDK, UKG and other software systems as identified by the organization.
Drive and maintain company vehicle.
Consistent attendance.

Nice To Haves

Demonstrated experience repairing farm equipment preferred.
Ability to develop and maintain product knowledge of AGCO and Agri-Service products.
Proof of high school diploma or General Education Degree (GED) preferred.

Responsibilities

Promote the Safety Culture of Agri-Service.
Advocate and exemplify safety and safe working habits using proper safety equipment (PPE).
Follow company safety policies and procedures on the jobsite, promote safe behavior with customers.
Maintain a clean service truck, perform required inspections, and complete necessary paperwork.
Ensure equipment under repair is in a zero-energy state before servicing (Lock out Tag Out).
Handle chemicals in accordance with the Safety Data Sheet (SDS).
Operate cranes within manufactures guidelines, understand the crane’s lifting capacity.
Use correct tooling, perform tool inspections regularly, follow tools instructions and clean as needed.
Perform Job Hazard Analysis (JHA) of location and equipment, look to eliminate or reduce potential hazards.
Identify potential safety concerns on all makes and types of equipment through walk around inspections and report them to the supervisor and/or the customer.
Follow all customer care standards and provide customers with solutions.
Repair equipment in shop, field, or customer location.
Utilize a computer/laptop to maintain service reports and other necessary paperwork.
Communicate with customers and supervisors regarding the status of their equipment.
Manage time efficiently and work with minimal supervision.
Work extended hours with minimal notice.
Accomplish training and participate with the company’s strategic programs and projects.
Follow and promote company’s vision, mission, and values.
Demonstrate an interest in expanding current skillset.
Perform other job-related and non-specific job-related functions as needed.