SERVICE TECHNICIAN

Lonestar Truck GroupWaco, TX
Onsite

About The Position

Performs maintenance and repairs on Class 5 through Class 8 vehicles and recreational vehicles per OEM and company policies.

Requirements

  • Verbal and written communication to include simple instructions, short correspondence, and memos.
  • Basic computer use and navigation skills.
  • Knowledge of Heavy Duty/ Medium repair techniques.
  • Ability to learn company standards, warranty procedures, and vehicle policies.
  • Customer Service focused.

Nice To Haves

  • Associate’s degree from a two year college or trade school.
  • Minimum of 6 months Heavy Duty/ Medium Duty repair work.
  • Commercial Driver’s License
  • Clean MVR Record
  • Own tools

Responsibilities

  • Diagnose and repair assigned vehicles in an accurate and timely manner.
  • Verify repair is complete and fixes original customer complaint.
  • Notify shop foreman of other potential issues associated with vehicle.
  • Punches in and out of job costing program to ensure accurate time billed to customer.
  • Mindful of maintaining customer’s vehicle cleanliness at all times while working on vehicle.
  • Works to achieve company efficiency standards.
  • Ensures warranty parts are returned to proper department for processing.
  • Follows all established OSHA and company safety protocol to include keeping work station neat, clean, and free of debris.
  • Other duties may be assigned as listed job duties are not comprehensive and should not be construed as such. This job description is subject to change.
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