Service Technician, Coast
About The Position
Eastlink is a family-owned, entrepreneurial, and innovative company headquartered in Halifax, Nova Scotia. We are a leader in delivering creative, competitive, customer-focused telecommunications solutions, connecting customers to the things and people that matter most. Serving customers across seven provinces, our advanced solutions include Internet, Mobile, TV, Telephone, Security and Automation, Data Communications, and exclusive locally produced programming on Eastlink Community TV. We embrace diversity, inclusion, equity, and accessibility throughout all levels of the organization and encourage members of equity groups to self-identify during the application process. Eastlink is currently seeking a Service Technician to join our team in Sechelt, BC. The successful candidate is required to reside in or be willing to relocate to this management area.
Requirements
- Graduate of a recognized Electronics program.
- Professional, customer-oriented individual with strong problem-solving skills and technical aptitude.
- Enjoys working in a fast-paced customer-facing work environment.
- Committed to fostering a safe work environment and proactively demonstrates Occupational Health & Safety work safe practices.
- Able to travel throughout the region.
- Valid driver’s license coupled with a satisfactory driving record.
- Ability to manually lift, push and pull up to 90 lbs.
- Ability to work in inclement weather conditions (including snow, rain & cold).
- Ability to kneel, crouch and work above shoulders on occasion.
- Ability to work safely aloft from a ladder, pole gaffs, or bucket truck near energized equipment and/or power lines.
Nice To Haves
- Relevant industry repair and maintenance experience.
- NCTI or SCTE training.
Responsibilities
- Providing superior customer service to our customers through the identification, troubleshooting and correction of service problems in the outside plant for both forward and return path.
- Addressing any faults found from the mainline through to the customer’s premises, which would impair the operation of Eastlink’s services.
- Maintaining our outside plant network in a timely and effective way.
- Working towards the ultimate goal of providing the superior services that Eastlink is known for.
Benefits
- In-house technical and safety training.
- Training on specific services and duties that will increase with experience.
- Opportunities for future growth within the organization.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
