Service Technician - Jordan Ford

Sonic AutomotiveMishawaka, IN
Onsite

About The Position

At Jordan Ford, a Sonic Automotive family dealership, you'll find the opportunities, resources, and personal support you need to grow and develop your future as a technician. Jordan Ford is rapidly growing and looking for technicians of all levels to prosper with them. They have an ever-growing customer base that needs their vehicles serviced and are urgently hiring all levels of service technicians. This is a shop where technicians can find plenty of hours to work. They foster a positive and supportive culture that cares about individuals and their growth and success. The highly experienced team of technicians pride themselves on helping their peers with challenges. They offer a clear training path for all technicians, from express technician to Ford Senior Master, with financial incentives for training growth. A dedicated Ford Senior Master tech trainer is available for hands-on coaching. For established technicians, they offer top-level pay and additional pay incentives for continued education. The shop is well-equipped with tool support, and a large parts department inventory and driver network aim to reduce downtime. Opportunities are available in passenger gasoline vehicle repair, light to medium duty diesel repair, and over-the-road mobile service.

Requirements

  • High CSI is a must.
  • ASE or Ford training.
  • High school diploma or the equivalent.
  • Valid driver’s license and a good driving record.
  • Manual dexterity.
  • Good Judgment.
  • All applicants must be authorized to work in the USA.
  • All applicants must perform duties and responsibilities in a safe manner.
  • All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver license.

Responsibilities

  • Receive repair orders from dispatcher and take to stall area.
  • Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
  • Diagnose cause of any malfunction and perform repair.
  • Communicate with parts department to obtain needed parts.
  • Save and tag parts if the job is under warranty or if requested by the customer.
  • Examine the vehicle to determine if additional safety or service work is required.
  • Notify service advisor immediately if additional work outlined is not needed or required.
  • Notify service advisor immediately if repairs cannot be completed within the time promised.
  • Document work performed.
  • Road-test vehicles when required or refer to the test technician, keeping in mind that the customer vehicle should not be used for personal errands.
  • Supervise work of any apprentice technicians as assigned.
  • Attend factory-sponsored training classes.
  • Keep abreast of factory technical bulletins.
  • Ensure that customers’ cars are kept clean.
  • Keep shop area neat, clean, and be able to account for all dealership-owned tools at all times.
  • Understand and follow federal, state and local regulations, such as those governing the disposal of hazardous wastes.
  • Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.

Benefits

  • Top Dollar pay structure - our pay STARTS from $25 per hour based on competency level!
  • ADDITIONAL incentives you can earn as you work hard and grow with us!
  • Easy and clear training path for all technicians
  • Company Paid Training for Ford Certifications
  • Yearly Retention Bonus
  • 401K with match
  • Paid Vacation
  • Dental and Vision Insurance
  • Employee Discount throughout the dealership.
  • Comprehensive training
  • Competitive compensation
  • Unparalleled benefits
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