Service Technician - Milwaukee Tool

TTI, Inc. • Vancouver, BC

1d • Onsite

About The Position

Working inside a Factory Service Center, this position is responsible for repairing different types of portable power tools within the Milwaukee brand. The position requires an individual to be able to follow a standardized repair process which would include the diagnosing / troubleshooting of the tool failure, identifying a solution and repairing the product. Set in a team environment, the position is fast paced and challenging where a successful candidate would need to possess strong time management skills, able to complete tasks correctly in a timely manner and work efficiently to produce results. On-the-job training is provided on more specialized products along with competitive wage and incentives tied to performance.

Requirements

• High school diploma or equivalent
• Must possess mechanical aptitude and demonstrate repair experience
• Strong computer skills
• Highly organized and strong communication skills
• Team-oriented and be capable of working independently

Responsibilities

• Deliver best-in-class service to our customers
• Logging in tools, assessing, and repairing tools
• Follow standardize repair process
• Prioritize in-branch repairs
• Conduct warranty assessments and instant tool replacements
• Meet productivity targets
• Provide support to different departments and roles.
• Continuously develop and maintain a strong product knowledge
• Other duties as required

Benefits

• Extensive health benefits, including vision and dental care
• Retirement Savings Plan with Employer Matching Contributions
• Competitive base salary of $51,000 per year, plus eligibility for a 10% annual bonus.
• Paid time off
• employee discount programs
• Annual $500 Wellness Program allowance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED