Service Technician

Aramark•Birmingham, AL

1d•Remote

About The Position

Best Beverage Equipment Service (BBES) is an owned service organization dedicated to keeping commercial beverage equipment running at peak performance. BBES technicians are specialists in diagnosing, repairing, installing, and maintaining commercial beverage systems for offices, hospitality, convenience retail, and foodservice environments. Backed by a Fortune 500 company, BBES technicians have the autonomy of field work with the support, training, and tools needed to succeed. The Service Technician is a field-based role responsible for servicing, installing, and maintaining commercial beverage and related foodservice equipment at customer locations. Technicians dispatch directly from their homes, manage their own routes, and operate with a high level of independence, professionalism, and technical expertise. The role requires strong mechanical aptitude, comfort with electrical, plumbing, and refrigeration-adjacent systems, and the ability to represent BBES and customers with confidence. Training and support are provided for those willing to learn.

Requirements

High School Diploma or GED required
Prior experience performing repairs on mechanical equipment; commercial beverage, foodservice, or similar equipment experience strongly preferred
Solid working knowledge of small electrical appliances and mechanical systems
Willingness and ability to learn plumbing connections, including water sources, drainage, copper, braided, and PEX lines
Experience using common hand and power tools
Ability to use diagnostic tools, testing equipment (e.g., volt/ohm meters), and mobile technology
Strong written and verbal communication skills in English
Ability to work independently with minimal supervision and manage time effectively
Valid driver’s license with an acceptable driving record

Nice To Haves

Experience with soda fountain, coffee, frozen beverage, refrigeration, or foodservice equipment
Prior field service or route-based technician experience
Technical certifications or manufacturer training

Responsibilities

Receive and respond to dispatched service calls and installations within your assigned territory, dispatching directly from your home
Diagnose mechanical, electrical, and plumbing-related equipment issues and determine appropriate corrective action
Repair, refurbish, calibrate, and maintain commercial beverage equipment, including coffee, soda fountain, frozen beverage, and related systems
Perform preventative maintenance, emergency service calls, surveys, and new equipment installations
Visually inspect, test, and listen to equipment to identify malfunctions; disassemble equipment as needed to access problem areas
Replace worn or defective parts, realign and adjust components, and test equipment operation following repair
Maintain accurate and timely documentation of all work performed using company-provided mobile technology
Track maintenance, repairs, parts usage, and asset verification in company systems
Maintain service vehicle, tools, and parts inventory in a clean, organized, and safe condition
Build and maintain strong customer relationships by communicating clearly, professionally, and proactively
Operate company vehicle safely and in compliance with fleet and safety policies
Participate in overtime, on-call, or weekend service coverage as business needs require