Service Technician

A. O. Smith Corporation • Tucson, AZ

13d • Onsite

About The Position

Regional field service responsibility which includes but not limited to; customer site visits, defusing tense situations, maintaining relationships, servicing equipment, repairing equipment, delivering salt, dealer support and customer service support.

Requirements

• High School Diploma
• 5+ years of related work experience or training.
• Proficiency with computers and programs, specifically Microsoft Office software, SalesForce, SAP.
• Proficient customer service experience.
• Possess a general understanding of local, state, and national codes / regulations.
• Ability to work independently and as a team to meet deadlines and goals.
• Demonstrated comprehension of water supply systems, pressure boosting systems, regulation, piping scenarios etc.

Nice To Haves

• Associates degree in related, preferred
• Field HVAC/Plumbing/Mechanical related experience preferred
• Trade Certification, preferred
• Demonstrated experience in Control Systems (PLCs) and Building Integration Systems preferred.

Responsibilities

• Customer site visits
• Defusing tense situations
• Maintaining relationships
• Servicing equipment
• Repairing equipment
• Delivering salt
• Dealer support
• Customer service support

Benefits

• medical and dental insurance
• company-sponsored life insurance
• retirement security savings plan
• short- and long-term disability programs
• tuition assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED