Service Technician - Mercedes-Benz of Tampa

Asbury Automotive • Tampa, FL

8d

About The Position

The Service Technician at Mercedes-Benz of Tampa is responsible for understanding and completing routine customer-vehicle repairs, performing general repairs and diagnosis with some assistance. Work may include light engine work, transmissions, clutches, drive shafts, electrical systems such as starters and alternators, HVAC systems, and steering and suspension systems. The technician is expected to hold a majority of their manufacturer certifications.

The position involves documenting repairs and recommendations, communicating with service advisors, conducting inspections and road tests, and maintaining technical proficiency and customer satisfaction in line with Asbury and manufacturer standards. Technicians also complete required training and warranty documentation, follow applicable regulations and company policies, and help ensure customer vehicles are returned in the condition they were received.

Requirements

• Previous automotive technician experience is required.
• Must have basic tools.
• Must have strong technical and mechanical skills.
• Must be a team player and able to work repetitively on complex tasks.
• Must be at least 18 years old.
• Must have a valid driver's license.
• Must pass pre-employment background and drug screening.

Nice To Haves

• ASE certifications are heavily preferred.
• Manufacturer certifications are heavily preferred.

Responsibilities

• Accurately complete a multi-point inspection form for each vehicle.
• Document all work performed and recommended on assigned repair orders.
• Communicate with the service advisor when additional work is needed or repairs cannot be completed within the promised time.
• Maintain technician proficiency according to Asbury standards.
• Conduct road tests when necessary and practical to determine needed work and confirm repairs were completed successfully.
• Perform all levels of vehicle diagnosis and repair.
• Perform preventive and routine maintenance services.
• Use product and technical training assigned by the manufacturer and management.
• Participate in manufacturer-sponsored training programs and schools to expand knowledge of new technology.
• Maintain manufacturer Customer Satisfaction Index scores at or above Asbury's specified goals for district, regional, and national scores.
• Complete the work, notations, and timekeeping needed for warranty repair orders and warranty claims.
• Report situations or conditions that could jeopardize the safety, welfare, or integrity of the dealership, its customers, or employees.
• Ensure customer vehicles are returned as clean as they were before service.
• Complete required training and comply with applicable federal, state, and local regulations, including hazardous waste disposal and OSHA Right-to-Know requirements.
• Comply with applicable laws and company policy concerning safeguarding customer vehicles, property, and information.

Benefits

• Weekly pay.
• Paid holidays and paid time off.
• Paid training.
• Stock awards for select eligible management and front-line team members.
• Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans.
• Up to 12 weeks of paid pregnancy leave (disability leave).
• Paid parental leave.
• Health savings accounts.
• Flexible spending accounts.
• Short-term and long-term disability plans.
• Whole life and term life insurance.
• 401(k) with company match.
• Digital career path tool to assist with career development.
• Continuous training through Asbury's Internal Learning Management System.
• Professional growth and development opportunities.
• Student loan relief resources.
• Employee assistance program.
• Employee discounts on parts and service repairs.
• Scholarship awards.
• Paid volunteer hours through community service initiatives.
• Employee referral program with bonus opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed