Service Technician - Olathe, Overland Park, Lenexa

Data Business Equipment • Olathe, KS

2d • Onsite

About The Position

The Service Technician role is an integral part of our operations as they serve as both the face of our company and are responsible for delivering the world-class service that our customers have grown accustomed to. Service Technicians are responsible for service calls and troubleshooting for a multitude of supported equipment such as ATM’s, ITM’s, Cash Recyclers, Cash Counters, Security Systems, Video Surveillance, and other bank related equipment.

Requirements

• High School Diploma or GED
• 1-2 years related experience
• Minimum one-year experience with electromechanical equipment servicing (ATM or banking equipment strongly preferred)
• Minimum one-year experience with security system maintenance and installation (physical, alarms, video, infrastructure, building)
• Thorough knowledge of basic electronics
• Strong technical knowledge
• Strong mechanical aptitude
• Clean driving record

Nice To Haves

• Previous experience in a customer-facing Field Service Technician position preferred

Responsibilities

• Quickly respond to dispatched service calls, providing remote and onsite support to customers
• Perform equipment troubleshooting and repairs efficiently and effectively
• Perform security system troubleshooting, maintenance and installation
• Perform regularly scheduled preventative maintenance on all equipment
• Utilize customer relationship skills to maintain a professional image
• Maintain accountability for parts inventory and company assets
• Provide unequaled customer service
• All other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED