SERVICE TECHNICIAN (FULL TIME)

Compass GroupLa Crosse, WI
Onsite

About The Position

We are hiring immediately for a full time SERVICE TECHNICIAN position. This role involves repairing, maintaining, and assisting in the installation of vending machines and equipment. The job summary highlights responding to dispatch calls for machine repairs, interacting with existing customers to ensure service adequacy and resolve complaints, visually inspecting and listening to machines to diagnose malfunctions, and dismantling machines to access problem areas. It also includes inspecting parts for wear or misalignment, replacing worn or defective parts, repairing broken parts, realigning and adjusting components, and testing machine operation after repairs. Additionally, the role involves reviewing inventory, ordering parts, shipping and receiving machines, maintaining equipment inventory, preparing machines for installation, assisting with installations and removals, and setting up and operating mechanical equipment and small hand tools for machine repair. The company emphasizes that people are at the heart of everything they do and invites enthusiastic individuals to join their team to transform the industry.

Requirements

  • Previous maintenance and repair experience preferred.

Responsibilities

  • Responds to dispatch calls for machine repairs using company-owned vehicle.
  • Calls on existing customers to determine adequacy of service; listens to and resolves service complaints.
  • Visually inspects and listens to machines to determine causes of malfunctions; dismantles machines to gain access to problem area.
  • Inspects parts to detect wear, misalignment or other problems; removes and replaces worn or defective parts; repairs broken parts; realigns and adjusts components; tests machine operation following repair.
  • Reviews inventory and orders parts; ships and receives machines; maintains equipment inventory.
  • Prepares machines for installation at accounts; assists in installations and removals.
  • Sets up and operates mechanical equipment and small hand tools, such as drills, grinders and welding torches, for machine repair.
  • Performs other duties as assigned.

Benefits

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
  • Medical
  • Dental
  • Vision
  • Life Insurance/AD
  • Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
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