SERVICE TECHNICIAN (ON CALL)
About The Position
We are hiring immediately for on call SERVICE TECHNICIAN positions. This role involves repairing, maintaining, and assisting in the installation of vending machines and equipment. The technician will respond to dispatch calls, visit existing customers to ensure service adequacy, diagnose and resolve machine malfunctions, and perform necessary repairs. This includes dismantling machines, inspecting and replacing parts, realigning components, and testing machine operation post-repair. The role also requires managing inventory, ordering parts, preparing machines for installation, and assisting with installations and removals. Additionally, the technician will set up and operate mechanical equipment and small hand tools for machine repair.
Requirements
- Audio Visual and Event Support experience required.
Responsibilities
- Responds to dispatch calls for machine repairs using company-owned vehicle.
- Calls on existing customers to determine adequacy of service; listens to and resolves service complaints.
- Visually inspects and listens to machines to determine causes of malfunctions; dismantles machines to gain access to problem area.
- Inspects parts to detect wear, misalignment or other problems; removes and replaces worn or defective parts; repairs broken parts; realigns and adjusts components; tests machine operation following repair.
- Reviews inventory and orders parts; ships and receives machines; maintains equipment inventory.
- Prepares machines for installation at accounts; assists in installations and removals.
- Sets up and operates mechanical equipment and small hand tools, such as drills, grinders and welding torches, for machine repair.
- Performs other duties as assigned.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
