Service Technician - Village Square

Berger CommunitiesBensalem, PA
Onsite

About The Position

The Service Technician role is responsible for maintaining the physical integrity and curb appeal of the apartment community. This includes responding to resident service requests, preparing vacant apartments for leasing, performing preventative maintenance, and assisting with grounds and common area upkeep. The position requires troubleshooting and repairing various issues within apartment homes and buildings, participating in snow removal, and sharing in emergency call rotations. A key aspect of the role is ensuring high resident satisfaction through professional and responsive interactions. Some weekend, evening, and on-call shifts may be required.

Requirements

  • Two years experience as a maintenance technician and/or training.
  • High School or GED required.
  • General building maintenance experience including any combination of the following: apartment turnover, plumbing, electrical, HVAC, appliance repair, carpentry, construction.
  • Effective verbal and written communication skills.
  • The ability to safely use small hand tools and power tools.
  • The ability to stay well organized, detailed, and efficient in a fast-paced environment.
  • A valid state-issued driver's license with safe driving record and a reliable form of transportation.
  • Must demonstrate the ability to frequently lift, carry and move items weighing up to 50 lbs. without assistance and be able to withstand prolonged standing and repetitive activities, to include but not limited to walking, climbing, bending, stooping, squatting, crouching, and kneeling.
  • Regularly uses hands to manipulate tools, machinery, equipment, and supplies.

Nice To Haves

  • Trade School or Industry Training is a plus.
  • A strong desire to continually Improve technical skills.

Responsibilities

  • Troubleshoot, diagnose, and repair service issues in apartment homes and buildings.
  • Prepare vacant apartment homes for leasing and new move-ins.
  • Assist in maintaining grounds, common areas, and amenities to highest curb appeal standards.
  • Complete preventative maintenance tasks and inspections as directed.
  • Participate in snow removal efforts.
  • Share in emergency call rotation.
  • Ensuring the successful execution of all company operations policies and procedures.
  • Delivering the highest level of resident satisfaction through responsive, consistent, positive, and professional interactions.

Benefits

  • Monthly renewal bonus
  • Work order completion bonus
  • On-call bonus
  • Sign on bonus
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Accounts for Medical Expenses
  • Flexible Spending Accounts for Dependent Care
  • Short-Term Disability Income Insurance – at no cost!
  • Long-Term Disability Income Insurance – at no cost!
  • Life Insurance – at no cost!
  • Additional buy-up option available for Life Insurance
  • 401K plan with employer match
  • Tuition assistance program - up to $4,000/annually
  • Employee referral rewards
  • 15 PTO days per year
  • 1 volunteer time off day per year
  • Paid holidays
  • 2 floating holidays
  • 20% rent discount at any Berger community – eligible on your first day of employment
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