Service Technician

Steve Marshall Group•Campbell River, BC

9d•Onsite

About The Position

We are seeking a skilled and motivated Service Technician to join our dealership team. The ideal candidate is passionate about the automotive industry, committed to delivering high-quality workmanship, and takes pride in providing exceptional service to customers. This role offers the opportunity to work in a fast-paced and supportive environment while utilizing the latest diagnostic tools and automotive technologies. In addition to competitive compensation, this position offers a $5/hour bonus plan retroactively applied to produced hours. The Service Technician is responsible for diagnosing, repairing, and maintaining vehicles to ensure they operate safely and efficiently. This role requires technical expertise, attention to detail, and a commitment to providing high-quality service. The ideal candidate is skilled in automotive systems, safety-conscious, and able to work effectively both independently and as part of a team.

Requirements

Red Seal Certification in Automotive Service.
Extensive experience diagnosing and repairing a variety of vehicle makes and models.
Proficiency with diagnostic tools and repair equipment.
Strong understanding of automotive systems, including electrical, mechanical, and hydraulic systems.
Commitment to safety, quality, and customer satisfaction.
Excellent problem-solving skills and attention to detail.
Ability to work independently and as part of a team in a fast-paced environment.
Strong communication skills to explain technical issues to customers and team members.
Valid driver’s license with a clean driving record.

Responsibilities

Perform detailed diagnostics to identify mechanical, electrical, and technical issues in vehicles.
Execute repairs to ensure safety, performance, and compliance with OEM standards.
Conduct routine maintenance services, including oil changes, brake repairs, tire rotations, and system inspections.
Stay up-to-date with the latest automotive technologies and use specialized diagnostic tools to troubleshoot and resolve vehicle problems.
Adhere to all manufacturer guidelines and service protocols to maintain warranty integrity and ensure repairs meet high-quality standards.
Collaborate with service advisors to explain findings and recommend necessary repairs or services to customers in an easy-to-understand manner.
Maintain accurate records of all work performed, including diagnostics, repairs, and parts used.
Follow all safety protocols, maintain a clean workspace, and ensure compliance with workplace safety standards.
Share knowledge and provide guidance to apprentices and junior technicians, fostering a culture of continuous learning.
Work closely with service advisors, parts staff, and other technicians to ensure efficient workflow and timely completion of jobs.
Test drive vehicles as necessary to confirm repairs and assess overall performance.