Service Technician

Aramark•Knoxville, TN

19h•Remote

About The Position

The BBES Service Technician is a highly skilled, field-based role responsible for servicing, installing, and maintaining commercial beverage and related foodservice equipment at customer locations. Unlike traditional service technician roles, BBES technicians dispatch directly from their homes, manage their own routes, and are expected to operate with a high level of independence, professionalism, and technical expertise. This role requires strong mechanical aptitude, comfort working across electrical, plumbing, and refrigeration-adjacent systems, and the ability to represent BBES and our customers with confidence in the field. If you bring curiosity, drive, and a willingness to learn, we’ll provide the training and support to help you build the skills needed to succeed.

Requirements

High School Diploma or GED required
Prior experience performing repairs on mechanical equipment; commercial beverage, foodservice, or similar equipment experience strongly preferred
Solid working knowledge of small electrical appliances and mechanical systems
Willingness and ability to learn plumbing connections, including water sources, drainage, copper, braided, and PEX lines
Experience using common hand and power tools
Ability to use diagnostic tools, testing equipment (e.g., volt/ohm meters), and mobile technology
Strong written and verbal communication skills in English
Ability to work independently with minimal supervision and manage time effectively
Valid driver’s license with an acceptable driving record

Nice To Haves

Experience with soda fountain, coffee, frozen beverage, refrigeration, or foodservice equipment
Prior field service or route-based technician experience
Technical certifications or manufacturer training

Responsibilities

Receive and respond to dispatched service calls and installations within your assigned territory, dispatching directly from your home
Diagnose mechanical, electrical, and plumbing-related equipment issues and determine appropriate corrective action
Repair, refurbish, calibrate, and maintain commercial beverage equipment, including coffee, soda fountain, frozen beverage, and related systems
Perform preventative maintenance, emergency service calls, surveys, and new equipment installations
Visually inspect, test, and listen to equipment to identify malfunctions; disassemble equipment as needed to access problem areas
Replace worn or defective parts, realign and adjust components, and test equipment operation following repair
Maintain accurate and timely documentation of all work performed using company-provided mobile technology
Track maintenance, repairs, parts usage, and asset verification in company systems
Maintain service vehicle, tools, and parts inventory in a clean, organized, and safe condition
Build and maintain strong customer relationships by communicating clearly, professionally, and proactively
Operate company vehicle safely and in compliance with fleet and safety policies
Participate in overtime, on-call, or weekend service coverage as business needs require