Service Technician

Portus LLC•Denver, CO

8h•$20 - $23•Onsite

About The Position

The Service Technician reports directly to the Service Manager and is responsible for performing maintenance and repairs to ensure apartment homes, buildings, and community areas are in excellent condition. This role requires dependability, consistency, and clear communication with the Service Manager, maintenance team, and residents. The Service Technician is expected to deliver timely, high-quality service, uphold safety and operational standards, and contribute positively to the overall resident experience.

Requirements

1–3 years of maintenance experience; multifamily housing preferred
Basic knowledge of HVAC, plumbing, and electrical systems
Ability to use hand and power tools safely and effectively
Valid driver's license required

Nice To Haves

EPA Certification (Type I, II, or Universal) preferred
HVAC or technical training and previous apartment maintenance experience preferred

Responsibilities

Complete service requests in a timely and professional manner; perform repairs in HVAC, plumbing, electrical, appliances, carpentry, drywall, and painting
Diagnose issues accurately and provide effective, lasting solutions; escalate complex repairs to the Service Manager as needed
Prepare vacant apartments for new residents; complete inspections, coordinate cleaning, perform necessary repairs, and ensure units meet company quality standards prior to leasing
Participate in scheduled preventive maintenance programs; inspect and maintain property equipment and systems; report potential issues before they develop into major repairs
Maintain cleanliness and safety of grounds, common areas, and amenities; assist with trash removal, pressure washing, and general upkeep as directed
Provide excellent, professional service to residents; respond to maintenance requests with urgency and communicate clearly regarding repair status and timelines
Follow all safety procedures and company policies; use tools and equipment properly; comply with OSHA and all applicable local and state regulations
Participate in on-call rotation for after-hours emergency maintenance; respond promptly to emergency situations and notify the Service Manager immediately
Communicate repair progress, delays, and supply needs clearly to the Service Manager; document completed work orders accurately and thoroughly
Work collaboratively with the Lead Service Technician and maintenance team; follow direction from the Service Manager and support team goals