Service Technician 0 - Permanent

EcoShield • Miami, FL

2d

About The Position

The Service Technician delivers customer service during scheduled maintenance appointments by inspecting for pest activity, providing effective treatment solutions, and building customer relationships. The role supports customer satisfaction through proactive communication, attention to detail, and consistent service excellence. The position is based at 5101 NW 21st Ave, Broward County, Florida 33309.

The technician performs pest control treatments and inspections, explains treatments and recommendations to customers, maintains service records, and communicates with the office as needed. The technician also maintains company equipment, inventory, and vehicles, and follows company policies, regulatory requirements, and safety standards. The role requires use of technology to manage appointments and service documentation, and involves physical work and exposure to pesticides, chemicals, pests, mold, allergens, and structural hazards, with safety gear required.

The position offers an hourly base pay of $15.00, plus additional compensation opportunities that vary based on sales. EcoShield Pest Solutions describes the role as eligible for full benefits, including paid time off and holidays, medical, dental, and vision options, a 401(k) with a competitive match, an Employee Assistance Program, and discounted pest control services.

Requirements

• At least 1 year of customer service experience is preferred.
• Must be at least 21 years of age.
• Must have a valid driver’s license and at least 3 consecutive years of driving history; driving a company vehicle is an essential function of the role.
• Must earn and maintain state-required training and pest control licensing, if applicable; training and licensing are provided.
• Must be capable of regularly lifting up to 50 pounds, with occasional heavier lifting.
• Must have clear vision for close and distant tasks, with adjustable focus.
• Must be able to stand for long periods, perform physical tasks, and manage repetitive motions.
• Must use required safety gear when exposed to pesticides, chemicals, pests, mold, allergens, and structural hazards.

Nice To Haves

• At least 1 year of customer service experience.

Responsibilities

• Perform interior and exterior pest control treatments using approved products and methods while following safety guidelines and PPE requirements.
• Inspect properties for signs of pest activity, identify treatment needs, and recommend appropriate solutions to address customer concerns.
• Explain treatments, answer customer questions, maintain accurate service records, and communicate with the office as needed.
• Maintain company equipment, inventory, and vehicles to ensure operational readiness and service quality.
• Follow company policies, regulatory requirements, and safety standards.
• Use technology to manage appointments and service documentation.

Benefits

• Competitive pay with additional compensation opportunities that vary based on sales
• Weekly pay, with pay every Friday
• Paid sick and vacation time
• 10 company-paid holidays
• Comprehensive benefits package with medical, dental, and vision options
• 401(k) with a competitive match
• Access to the Employee Assistance Program (EAP)
• Discounted pest control services for employees and their friends

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed