Service Technician

Havertys•Kissimmee, FL

1d•Onsite

About The Position

Havertys Furniture is seeking a Furniture Repair and Refinish Technician who enjoys working with their hands to build or repair items. This role involves visiting customers' homes to repair various types of furniture, upholstery, and cabinets using specific methods and materials. The technician will be responsible for evaluating repairs, representing the company professionally, creating on-site reports, and maintaining the service van and tools. Training is provided for repair methods.

Requirements

Must be 21 and have a valid driver’s license and good driving record
Must have a current Driver’s License and have a clean driving record with minimal moving violations.
Must be able to achieve DOT Certification (company paid).
High school graduate or GED.
Proven ability to work with hands, build and repair with demonstrated mechanical aptitude.
Candidates must successfully complete a physical assessment to be considered for the position.
Able to communicate effectively using speech, hearing, and customer service skills.
Must be able to pass background requirements and drug screen including THC testing.
Must be able to move up to 90 pounds, including lifting, carrying, pushing, and pulling furniture.
The role involves driving, going in and out of customers' homes, and properly handling materials.

Nice To Haves

Technical school graduates preferred.
Have you built wood shelves or refinished furniture?
Do you think you can reupholster your favorite lounge chair and don’t mind working alone?

Responsibilities

Visit customers’ homes and repair merchandise (Furniture, Upholstery, Cabinets, Leather, etc.) using methods and materials such as Burn-in Soft Fill, Bondo, dry powders for color, aerosol lacquers, shading lacquers, buffing fine scratches from dressers, nightstands, and tabletops, and gluing and clamping components.
Drive company-provided technician van to customer homes.
Return van to store after shift.
Evaluate furniture repairs and actions needed to satisfy our customers.
Represent Havertys Furniture professionally while visiting the customers' homes and inspecting their furniture.
Inspect, repair furniture, and help to resolve the customers' furniture-related issues.
Create accurate on-site home reports, with photos and description of damaged merchandise for the Customer Service team to review.
Inspect and keep the service van and tools in good condition.