Columbus Service Technician

White Castle•Columbus, OH

6d•Onsite

About The Position

White Castle is seeking a Service Technician to maintain all assigned company-operated facilities to established company standards, ensuring an excellent brand image for customers and employees. This role involves hands-on maintenance of facilities, equipment, and grounds for restaurants, office/warehouse, and other related properties. The goal is to maintain properties at their highest appraised value. The position requires the ability to troubleshoot and make decisions on repairs or replacements, manage after-hours emergency calls on a rotating basis, and work effectively with internal teams and external providers. The role also involves adhering to safety procedures, using tools correctly, and traveling between locations.

Requirements

Two-year Technical degree or equivalent field experience in facility repair and services
EPA Certification types I & II for HVAC&R, or able to achieve certification in 6 months
Able to make decisions on repair or replacement based on troubleshooting skills, while still meeting deadlines
Knowledge and capability to deal with afterhours (24/7) calls when there are limited resources to assist in making emergency repairs
Must have mechanical abilities and be able to use various hand tools
Ability to climb ladders and scaffolds, work for extended hours of uninterrupted time and must be able to withstand adverse weather and site conditions for any assigned job site inspections
Ability to lift, push or pull up to 50 pounds regularly
Valid driver’s license, dependable transportation and automobile insurance with the required limits of liability
Adhere to safety rules and procedures and use proper tools in prescribed manner
Travel to and from different locations as assigned

Nice To Haves

Commercial property - building and site maintenance management
All building maintenance procedures and accepted practices
All building equipment - including electrical, plumbing and kitchen equipment
Facilities management for office/warehouse buildings and restaurants
Knowledge of Building codes and standards
Knowledge of OSHA Standards for General Industry for buildings, equipment and grounds and have passed the OSHA 10 hour class
Company MSD (Material Data Sheet) procedures
Welding experience would be a plus

Responsibilities

Day to day hands-on service of assigned buildings, grounds and equipment
Provide technical skills to troubleshoot all matters relative to the facility maintenance program
Communicate as required to complete electronic work orders, documents and to respond to internal customers, co-workers and supervisors by phone calls, emails, texting or other form of communication
Respond to internal and external customer needs to properly maintain equipment and facilities
Manage facilities invoices and purchases for proper record keeping
Compliance with all OSHA, EPA and company established procedures and EPA record keeping on environmental issues
Compliance with the inventory procedures for the Service Department’s parts and supplies
Assist Facilities Supervisor/ Service & Facilities Manager in training of Service Department team members