Service Technician - Cliffdale Crossing Apartments

Chandler Management Corp•Fayetteville, NC

9d•$0 - $26•Onsite

About The Position

Responsible for assisting in maintaining the physical condition and appearance of the property. Efficient and quality completion of service requests. Completing make-readies at an acceptable quality. Communicating with the Service Manager on all aspects of the property. Required to be “on call” 24 hours.

Requirements

General apartment maintenance experience
Knowledge of appliance repair
Light carpentry, plumbing and electrical knowledge
Heating and cooling system experience
Basic computer skills
Knowledge of safety procedures
Safety conscious
Steady and dependable
Ability to work with pressure of deadlines
Ability to flex your work schedule to accommodate after hour and weekend emergencies
Must be able to deliver a high level of customer service
Must have reliable vehicle to transport tools and equipment to job sites
Must provide proof of liability insurance for same
Valid Driver’s License
Must provide own basic tools or be willing to obtain the required hand tools
Must be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, moving & job aids, mechanical equipment, measuring devices
Ability to read, write and verbally communicate in English
Must be able to communicate effectively with residents, staff, managers and vendors
Has the ability to apply common sense understanding to carry out basic written or 3 oral instructions
The ability to add and subtract two-digit numbers and to multiply and divide with 10’s and 100’s. The ability to perform these operations using units of American money and weight measurement, volume and distance.
Microsoft Word, Microsoft Outlook, Microsoft Excel and OneSite knowledge preferred.
Must complete the Maintenance Skills Exam obtaining the minimum score of at least 80%.
Pass drug test and background check requirements.
Must meet the qualifications for residency in the community for the employee applies.
Dress, grooming and personal cleanliness standards contributes to the business image of Chandler Residential. During business hours or when representing the company, you are expected to present a clean, neat and tasteful appearance. Refer to Employee Handbook for complete Personal Appearance Guidelines: Chandler Residential uniforms will be issued to all resident service personnel (shirt, jacket, and cap). Uniforms must be freshly washed and neat. Uniform shirts must be tucked in. Uniforms must be worn when responding to on call emergencies. Name badge with picture will be issued and must be worn at all times, including responding to on call emergencies.

Nice To Haves

HVAC required
CPO Certification preferred
Microsoft Word, Microsoft Outlook, Microsoft Excel and OneSite knowledge preferred.

Responsibilities

Diagnose and perform minor and routine maintenance/repair in a timely and professional manner. Avoid hiring outside contractors to complete repairs. Consult the Service Manager if there are any issues with completing the task yourself. If contractor is necessary, the Community Manager must approve the expense. Assure all service requests given to you by the Service Manager are completed on a daily basis and communicate to supervisor and resident if a service request cannot be completed.
Promote good public relations with residents, co-workers, and company staff. Always display a friendly and courteous attitude towards prospects, residents, vendors and other employees through the Elevate Your Life culture. Always maintain professionalism. Attendance required at all resident events unless the absence was approved in advance by the Community Manager.
Complete assigned make-ready units in an efficient time and at a high-quality set by Service Manager and Community Manager. Communicate with supervisor any issues in the turn process. Communicate status of make readies with Service Manager.
Complete special projects as may be assigned and prioritized by the Service Manager.
Inspect exterior of the property. Perform building and common area upkeep daily in accordance with company standards. Assist in keeping grounds neat and free of litter, debris and pet waste at all times. Breezeways should be kept clean by pressure washing routinely, removing cobwebs, and bugs/debris out of light fixtures.
Assist with ensuring vacant unit thermostats are set at the proper setting for a vacant unit.
Complete preventative maintenance according to the guidelines set forth in the MOM Manual. Maintain accurate records and provide resident training as required.
Communicate with the Service Manager to assist with maintaining inventory, utilizing inventory system. Maintain shop appearance to standards to facilitate quick assessment of supply inventory. Maintain proper equipment, and equipment inventory to ensure warranty compliance.
Perform effective emergency maintenance (after hours) as required and in accordance to the MOM Manual.
Perform, and report on, all work according to the safety standards of the company, OSHA, health codes and MOM Manual.
Perform work area clean-up on a weekly basis.
Pass initial, annual, and required Gracehill courses by deadlines.