Service Technician - Treasure Valley Trailers

NOVAE LLC • Nampa, ID

4d • Onsite

About The Position

The Service Technician performs routine maintenance, inspections, diagnostics, and repairs on a variety of trailers. The role involves identifying mechanical and electrical issues, completing repairs accurately and efficiently, and ensuring work meets safety and quality standards. The technician also helps prepare new trailer inventory for sale, handles parts and trailer deliveries, maintains service records and an organized work area, and communicates professionally with customers. The position is based in Nampa, Idaho, and reports to the Store Manager / Territory Manager.

Requirements

• High school diploma, GED, or equivalent experience.
• Mechanical repair experience.
• Strong mechanical aptitude and troubleshooting skills.
• Experience using hand tools, power tools, and shop equipment.
• Ability to read and understand repair instructions, service documentation, and technical information.
• Valid driver's license with an acceptable driving record.
• Strong attention to detail and commitment to quality workmanship.
• Ability to work independently and as part of a team.
• Excellent communication and customer service skills.
• Self-motivated with a strong work ethic and positive attitude.
• Ability to work flexible schedules, including occasional weekends and overtime as business needs require.
• Ability to safely lift and move equipment, parts, and materials.

Nice To Haves

• Trailer service and repair experience.
• Welding and fabrication experience.

Responsibilities

• Troubleshoot and diagnose trailer repair needs based on customer concerns and inspections.
• Provide repair recommendations and assist with preparing estimates.
• Perform preventive maintenance and routine service on brakes, tires, bearings, suspension, lighting, wiring, couplers, jacks, and related trailer systems.
• Install accessories, upgrades, and modifications on new and used trailers.
• Ensure repairs meet manufacturer specifications and applicable safety standards.
• Communicate repair status and recommendations to customers professionally.
• Complete work orders accurately and maintain service records.
• Test trailers and repairs as needed to verify proper operation and quality of workmanship.
• Follow company safety policies and OSHA, EPA, and DOT regulations.
• Receive, unload, and organize trailer and parts deliveries.
• Assemble, inspect, test, and prepare new trailer inventory for sale.
• Maintain a clean, safe, and organized work area.
• Assist other technicians and departments as needed.
• Perform additional duties as assigned.

Benefits

• Medical, dental, and vision insurance options.
• Employee Assistance Program (EAP).
• 401(k) retirement plan with company match.
• Paid Time Off (PTO) beginning on day one.
• Company-paid short-term and long-term disability insurance.
• Company-paid life insurance.
• Paid holidays.
• Paid bereavement leave.
• Opportunities for training and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED