Service Technician - Duluth

DBS Residential SolutionsDuluth, MN
Onsite

About The Position

Service Technicians at DBS Residential Solutions work with existing customers to inspect and service their home protection systems. The role involves identifying potential concerns, explaining solutions to homeowners, and helping them keep their homes healthy, safe, and comfortable. This position offers pre-scheduled appointments with existing customers, eliminating the need for cold calling. The company provides training, tools, a vehicle, and support for professional growth.

Requirements

  • Valid driver's license and a good driving record
  • Ability to work independently and manage a daily schedule
  • Dependable and organized
  • Clear and professional communication skills
  • Willingness to learn and take pride in work
  • Motivated by helping customers and increasing earning potential
  • Comfortable having sales conversations
  • Enjoys working with people
  • Likes solving problems and learning how things work

Nice To Haves

  • Experience in home services, construction, HVAC, plumbing, electrical, maintenance, service, or sales

Responsibilities

  • Perform scheduled service and maintenance appointments
  • Inspect existing DBS systems and identify potential concerns
  • Troubleshoot problems and determine appropriate solutions
  • Explain findings to homeowners in an understandable manner
  • Educate customers about maintenance, upgrades, and additional solutions
  • Recommend products or services to protect their home
  • Complete quality service work and documentation
  • Build relationships with customers
  • Deliver an exceptional customer experience

Benefits

  • Company vehicle
  • Paid training
  • Full benefits
  • 401(k) with company match
  • Opportunity to increase income through additional solutions and services
  • Established customer base
  • Ongoing training and professional development
  • Career growth with a growing regional company
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