Service Technician - Sikeston MO

CLAAS • Sikeston, MO

9d • Hybrid

About The Position

Delta Harvest Center is part of the CLAAS North America Dealer Network. CLAAS of America is part of a family-owned company that has people throughout North America. As a team, we stand for the successful sales and service of the CLAAS product range in North America. Together, with our sales partners, we strive to empower farmers to be the best in their fields. This role involves repairing machines to the customer’s satisfaction in the field, shop, or customer location. The technician will remove, install, repair, disassemble, assemble, and perform failure analyses of all CLAAS and other assigned equipment, including engines, electrical systems, hydraulics, transmissions, power trains, brakes, steering, electronic and computer applications, and HVAC systems.

Requirements

• Must be eligible to work in the U.S.
• Must provide personal tools for position.
• Excellent oral and written communication skills.
• Excellent customer service skills.
• Proven ability to read and interpret parts and machine schematics.
• Ability to travel within assigned territory and to be able to work with limited supervision.
• Must be self-sufficient with a proven ability to work independently and a strong willingness to learn.
• Must be able to maintain professionalism at all times.
• Ability to safely operate large machinery.
• Must be able to meet deadlines and handle a high-volume workload in a fast-paced environment with a strong attention to detail.

Nice To Haves

• Diesel Technology Degree preferred, or equivalent work experience.
• 2+ years’ experience in an agriculture or diesel service technician role, preferred.
• Prior experience in troubleshooting methods and tools required.
• Working knowledge of CLAAS parts, a plus.
• Farm background is highly desirable, not required.

Responsibilities

• Troubleshoots and repairs customer machines in the shop or customer jobsites.
• Uses SIS to order parts, troubleshoot machine systems and research problems.
• Conducts machinery inspections.
• Machinery set-up and adjustments.
• Using laptop, enters labor data, completes service and warranty reports.
• Utilizes current service manuals and parts books to look up specs and parts for repairs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree