Service Technician

Security 101 HoldingsEatontown, NJ
Hybrid

About The Position

Integrated Systems & Services || A Security 101 Company is now recruiting for a Commercial Security Service Technician in the NJ/NYC metro area that has experience servicing commercial electronic security devices primarily IP network systems and overall security systems for new construction projects and modifications for existing security systems.

Requirements

  • Minimum of 3 years’ experience servicing and programming commercial access control, IP-based video systems and intrusion alarm systems.
  • Minimum of 3 years’ experience in troubleshooting and programming networked access control and IP video systems, including working on the customer’s network.
  • Ability to support customer systems via remote diagnostics with professionalism.
  • Knowledge and practical experience with the internet and networking is essential.
  • Must be able to work independently and resolve problems to our customer’s satisfaction.
  • Must possess a valid driving license and clean MVR.
  • Must have a clean driving record; pass a background investigation and a drug-test screening.
  • Must also be able to work in both office and outside environments, climb a ladder, use a forklift, and carry boxes weighing 50lbs.

Nice To Haves

  • Alternative experience such as a multi-site Network Support Specialist or similar.
  • Current certification in Access Control: Genetec, Software House, Lenel/S2, OpenPath.
  • Current certification in Video: Axis, Exacq, Milestone, Genetec, Avigilon, Hanwha IPConfigure.
  • Current certification in Locking Hardware: Mechanical/Electromechanical, Assa Abloy, Schlage, Von Duprin, etc.
  • Electronics training from a Technical School or Military training in electronics or communications.

Responsibilities

  • Servicing, troubleshooting, programming, and testing enterprise security systems with minimal supervision. System knowledge of access control, IP video surveillance, intrusion, and visitor management, preferred.
  • Troubleshooting and programming networked IP video systems.
  • Troubleshooting and programming networked access control.
  • Servicing commercial intrusion alarm systems and other IoT connected systems.
  • Providing fanatical customer service when dealing with customers.

Benefits

  • Medical
  • Dental
  • Vision
  • Prescription coverage
  • 401(k) plan
  • Paid holidays
  • PTO
  • Cell phone
  • Laptop
  • Work vehicle
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