Service Technician

Security 101 Holdings • Eatontown, NJ

24d • Hybrid

About The Position

Integrated Systems & Services || A Security 101 Company is now recruiting for a Commercial Security Service Technician in the NJ/NYC metro area that has experience servicing commercial electronic security devices primarily IP network systems and overall security systems for new construction projects and modifications for existing security systems.

Requirements

• Minimum of 3 years’ experience servicing and programming commercial access control, IP-based video systems and intrusion alarm systems.
• Minimum of 3 years’ experience in troubleshooting and programming networked access control and IP video systems, including working on the customer’s network.
• Ability to support customer systems via remote diagnostics with professionalism.
• Knowledge and practical experience with the internet and networking is essential.
• Must be able to work independently and resolve problems to our customer’s satisfaction.
• Must possess a valid driving license and clean MVR.
• Must have a clean driving record; pass a background investigation and a drug-test screening.
• Must also be able to work in both office and outside environments, climb a ladder, use a forklift, and carry boxes weighing 50lbs.

Nice To Haves

• Alternative experience such as a multi-site Network Support Specialist or similar.
• Current certification in Access Control: Genetec, Software House, Lenel/S2, OpenPath.
• Current certification in Video: Axis, Exacq, Milestone, Genetec, Avigilon, Hanwha IPConfigure.
• Current certification in Locking Hardware: Mechanical/Electromechanical, Assa Abloy, Schlage, Von Duprin, etc.
• Electronics training from a Technical School or Military training in electronics or communications.

Responsibilities

• Servicing, troubleshooting, programming, and testing enterprise security systems with minimal supervision. System knowledge of access control, IP video surveillance, intrusion, and visitor management, preferred.
• Troubleshooting and programming networked IP video systems.
• Troubleshooting and programming networked access control.
• Servicing commercial intrusion alarm systems and other IoT connected systems.
• Providing fanatical customer service when dealing with customers.

Benefits

• Medical
• Dental
• Vision
• Prescription coverage
• 401(k) plan
• Paid holidays
• PTO
• Cell phone
• Laptop
• Work vehicle

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED