Service Technician Trainee

Pella Windows & Doors • Parsippany, NJ

22h • Onsite

About The Position

The Pella New Jersey branch has a paid Service Technician Trainee/Helper position available. This position will assist the Service Technician and be given hands-on learning opportunities to master the skills needed to become a Service Technician. The Service Technician Trainee/Helper will work with a Pella Service Technician, providing quality service visits to customers to inspect, repair and/or adjust Pella windows and doors in the field. In this role you will learn how to diagnose product issues in the field, determine and perform the correct resolution, and communicate accordingly with customers and internal service team. This is a full-time position. Work schedule is Monday – Friday, with a 7:00 am start time.

Requirements

• Must be able to assist the Service Technician
• Must be willing to learn how to diagnose product issues in the field
• Must be able to determine and perform the correct resolution
• Must be able to communicate accordingly with customers and internal service team

Responsibilities

• Assist the Service Technician
• Gain hands-on learning opportunities to master the skills needed to become a Service Technician
• Provide quality service visits to customers to inspect, repair and/or adjust Pella windows and doors in the field
• Learn how to diagnose product issues in the field
• Determine and perform the correct resolution for product issues
• Communicate accordingly with customers and internal service team

Benefits

• Hourly pay
• Full benefits package which includes medical, dental, and vision begins the first of the month following start date
• Health savings and flex spending accounts
• Company paid life insurance
• Company paid short/long term disability insurance
• Vacation time
• Sick time
• Company paid holidays
• Direct deposit
• In-depth training and career path

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed