Service Technician (Technology)

RDO Equipment Co. • Maple Grove, MN

5d • Onsite

About The Position

As a Service Technician for the Construction Technology team, you will play a key role in delivering high-quality solutions by diagnosing, repairing, and servicing GPS, machine control, survey, and laser equipment. This role is ideal for someone who enjoys hands-on technical work, problem-solving, and providing excellent customer service in a safe, professional, and team-oriented environment. If you're passionate about equipment repair and providing exceptional service to customers working with the latest tools and cutting-edge technology in the industry, this is the opportunity for you.

Requirements

• Strong mechanical skills with working knowledge of electronics.
• Effective communication abilities: Clear and concise, written or verbal, whether partnering directly with customers or within our team.
• Ability to use computers and software for diagnostics, documentation, and work orders.
• Able to work independently and collaboratively: Work well independently and as part of a team.
• Keen attention to detail: Pay close attention to the specifics.
• Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Nice To Haves

• Experience with GPS or machine control technology is a plus.

Responsibilities

• Diagnose and repair GPS, machine control, survey, and laser equipment accurately and efficiently.
• Identify issues, determine root causes, and implement effective solutions to keep equipment performing at its best.
• Communicate clearly and professionally with customers throughout the service process to ensure confidence and satisfaction.
• Follow safety guidelines and procedures to protect yourself, your teammates, and customers.
• Participate in company- and manufacturer-sponsored training to stay current on emerging technology and build new skills.
• Take pride in keeping tools, equipment, and the shop clean, efficient, and ready for the next job.

Benefits

• Competitive wages and profit-sharing program
• Tool reimbursement program
• A comprehensive benefits package that supports your well-being
• An opportunity to participate in a career path program that gives you autonomy to manage your own career.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed