Service Technician (Oil & Gas Production Equipment)

Steffes•Dickinson, ND

6d•Onsite

About The Position

This role is responsible for providing technical solutions and training related to Steffes products in the field. Will troubleshoot and repair Steffes products per equipment specifications.

Requirements

High school diploma or GED
Willingness to work outdoors and ability to recognize and react to adverse conditions and hazardous situations
Three years related work experience with knowledge of the following areas: mechanics, wiring, welding, fabricating, electronics, construction, hydraulics, and general knowledge of a variety of manufacturing equipment.
Intermediate skill in Excel, Word, and Outlook
Possess a clean driving record with current license
DOT physical and drug testing are required for this position
OR
An acceptable combination of education and experience

Responsibilities

Perform troubleshooting and repair work for Steffes products in the field.
Lead training for proper use and maintenance of Steffes products.
Complete field tickets in a timely manner; documenting work performed, and material used.
Assist in working on products in the shop and maintaining equipment.
Assist in managing inventory required for servicing products.
Respond to requests for service and assistance in a timely manner.
Perform on-call duties as required.
Practice and enforce safety rules and procedures; operate all equipment in a safe manner.
Communicate effectively and professionally in all forms of communication with internal and external customers.
Promote all Steffes products and look for new product opportunities. Communicate new sales opportunities based on field observations with the sales team.
Performs any other delegated duties considered appropriate to maintain the efficient running of the department.
Maintain a positive work atmosphere by acting and communicating in collaborative manner with customers, suppliers, co-workers, and management.
Must be factory-trained on all Steffes oil field products to ensure expert knowledge and superior service quality.
Service Technicians will begin each scheduled workday from their designated Steffes homebase location, ensuring operational efficiency and consistency.
Helps company meet its Strategic, Quality and Safety objectives.
Other duties may be assigned.