SERVICE TECHNICIAN

Ingersoll Rand Careers•Strathroy-Caradoc, ON

7d•Onsite

About The Position

The Service Technician - Mechanical role is responsible for completing mechanical repair, overhaul, and maintenance of compressed air equipment and associated products. This includes troubleshooting, performing repairs, conducting scheduled maintenance, providing technical assistance to customers, and maintaining accurate records of all service activities. The position requires adherence to safety protocols, participation in training programs, and contributing to the company's growth through excellent customer service. The role involves working in various environments, including indoors and outdoors, potentially in challenging conditions, and may require occasional overtime or weekend work. Travel within Australia and internationally is also a requirement.

Requirements

Previous experience in a Maintenance field service environment.
Commitment to workplace safety
Australian Manual Drivers Licence
Excellent customer service ability
Experience with Pneumatic Equipment
Skills in fault finding in Compressed Air Equipment
Be an excellent team player
Ability to work in a busy dynamic environment
‘C’ class driver’s license

Responsibilities

Identify problems in air compressors and generators through troubleshooting techniques such as electrical/mechanical fault finding using diagnostic equipment and perform repairs to rectify issues and ensure equipment functionality.
Conduct scheduled maintenance tasks to prevent potential breakdowns and ensure optimal performance of electrical systems in air compressors and generators. This includes inspecting components, cleaning, lubricating, and replacing of filter kit, changing oil, cleaning of oil and air coolers, and re-greasing of motors.
Provide technical assistance to customers regarding mechanical systems in air compressors and generators. Offer guidance on troubleshooting, maintenance procedures, and usage to optimise equipment performance and lifespan.
Maintain accurate records of service activities, including diagnoses, repairs, maintenance tasks, and parts used. Complete service reports, work permits, and other documentation in a timely manner to ensure transparency and accountability.
Adhere to safety protocols and regulations while performing service tasks, complete Job Hazard Analysis (JSA), wearing of appropriate personal protective equipment (PPE), following safety procedures, and maintaining a clean and organised work environment. Prioritise safety to prevent accidents and ensure the well-being of oneself and others.
Isolation of machine – use personal locks and tags
Attend various company sponsored training programmes.
Maintain clean and safe working environment.
Contribute to growth and profitability of the company by providing excellent customer service values in line with company values.
Travel within Australia and Internationally as required by the company.
All other duties as and when requested that are within your skills and abilities