Service Technician/Mechanic (52012)
About The Position
Reporting to the Service Manager, a Service Technician performs mechanical maintenance and assembly adjustments on heavy construction equipment, lift trucks, road construction and aggregate machinery or quarry mining equipment. The qualified service technician possesses hydraulic and electrical troubleshooting capability, is punctual and maintains a professional and respectful demeanor with both staff and customers. This is a non-exempt (hourly) position and work is performed both in the shop and out in the field under varying temperatures and weather-related conditions. Typical shop hours are: 8:00 AM to 5:00 PM but may vary by location. Technicians must be flexible to work weekends and overtime as needed to meet customer’s needs.
Requirements
- High School Diploma or GED
- Vocational Training or 2+ years of experience performing heavy machinery mechanical services (Volvo, Roadtec, Bornag Etnyre, brands preferred)
- 2+ years of hydraulic, electrical and heavy construction equipment experience
- Proficiency using heavy machinery diagnostics equipment
- Must have own set of tools
- Must pass pre-employment DOT physical and drug/alcohol screening
- Possessing or obtaining Class B CDL license within first 60 days of employment
- Ability to work overtime and weekends as needed
- Mechanical and electrical knowledge and repair skills
- Strong mechanical and electrical troubleshooting abilities
- Excellent organizational and time management habits
- Good oral and written communications skills
- Treats equipment and tools responsibly
- Service-oriented mindset
- Assists team members when needed
- Self-starter and motivated to complete the job right, the first time
- Accomplishes tasks efficiently without compromising service quality
- Must be able to lift up to 75 pounds without assistance
- This position requires sitting, standing, twisting, squatting, bending, stooping, kneeling, reaching, pushing, and pulling on a daily basis
- Must be able to work indoors or outdoors under a variety of temperatures and weather conditions
Nice To Haves
- Volvo, Roadtec, Bornag Etnyre, brands preferred
Responsibilities
- Performs machine repair and maintenance services both in the shop and at customer sites
- Operates and maintains electric and/or air powered hand tools
- Participates in testing and commissioning products
- Performs pre-startup checks to ensure machines are ready for use
- Meets and/or exceeds the Company’s work quality standards using visual and mechanical inspection methods
- Operates heavy equipment safety and effectively
- Works safely by following established safety procedures and through awareness helps to ensure the safety of others near and around the work area
- Changes and disposes of hazardous waste, such as oil, antifreeze, transmission fluid, parts cleaner and other relevant materials using health and safety protocols according to Company and government guidelines
- Troubleshoots equipment and systems using hydraulic and/or electrical schematics
- Completes repair tickets accurately and thoroughly, indicating work completed and any needed follow-up
- Communicates services and repairs performed to the customer in a professional manner
Benefits
- Medical, dental, vision, and prescription coverage
- Health Savings Account (HSA) options
- 401(k) with company match
- Company-paid life and AD&D insurance
- Supplemental insurance options
- Paid time off and company-paid holidays
- Employee referral bonus program
- Company-provided uniforms
- Annual steel-toe boot and prescription safety eyewear reimbursement (eligible positions)
- Cold-Weather PPE and Winter Gear Assistance (eligible positions)
- Company-supported tool insurance program for (eligible positions)
- Manufacturer training, certification, and professional development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
