Service Technician - LP/Oil Burner Journeyman

Dead River Company•Rockland, ME

4d•Onsite

About The Position

This position offers flexibility in meeting customer demand in our Service Department. We are seeking employees who possess the skills, training, and certification necessary to work in a Service Technician role. The Technician serves as a Dead River Company ambassador by adhering to our Brand Promise, Guarantees and Pledges and our Co-Worker Guarantees and Pledges. As an Experienced Journeyman Technician this position performs installations, troubleshooting, efficiency tests, tune-ups, propane tank sets and hook-ups in accordance with applicable codes, safety regulations and Dead River Company policies. Eliminates call-backs and reduces liability by ensuring that all work is performed safely and accurately. Participates in training programs to gain new skills in order to be most effective in role. Promotes image as a trusted advisor through a neat appearance, clean uniform, and timely, safe and courteous service. Promotes Dead River company products and services. Advises customers on best options for specific needs. Maintains a clean and well-organized vehicle. Ensures that all tools and equipment are in safe operating condition. Participates in night and weekend on-call schedule as necessary. Performs all job functions according to state and federal regulations and company policy. Reports all accidents, spills, and liability claims.

Requirements

A high school diploma or equivalent is required.
A minimum of two years of experience is required as a service technician.
A minimum of one year of experience is required as a delivery driver.
Appropriate CETP certification and/or state specific Journeyman level oil and/or LP service technician licensing is required, or the ability to obtain this certification and licensing.
Desire and ability to learn new skills
Flexibility
Ability to work independently
Dependability
Commitment to exceptional customer service
Ability to work as part of a team

Responsibilities

Performs installations, troubleshooting, efficiency tests, tune-ups, propane tank sets and hook-ups in accordance with applicable codes, safety regulations and Dead River Company policies.
Eliminates call-backs and reduces liability by ensuring that all work is performed safely and accurately.
Participates in training programs to gain new skills in order to be most effective in role.
Promotes image as a trusted advisor through a neat appearance, clean uniform, and timely, safe and courteous service.
Promotes Dead River company products and services.
Advises customers on best options for specific needs.
Maintains a clean and well-organized vehicle.
Ensures that all tools and equipment are in safe operating condition.
Participates in night and weekend on-call schedule as necessary.
Performs all job functions according to state and federal regulations and company policy.
Reports all accidents, spills, and liability claims.
Performs other work-related duties as assigned.