Service Technician - LP/Oil Burner Journeyman

Bourne's Energy•Wheelock, VT

3d•Onsite

About The Position

Bourne's Energy is looking for customer-focused Service Technicians to install, maintain, and repair residential and commercial propane and/or oil burner systems. In this role, you’re not just fixing equipment—you’re delivering safety, comfort, and peace of mind. You’ll be a key part of our commitment to exceptional service and our Brand Promise, Guarantees, and Pledges. If you take pride in your craft, value customer relationships, and want to grow your technical skills, we want to hear from you.

Requirements

High school diploma or equivalent required.
At least one year of relevant oil and/or propane service experience (for Journeyman level).
Dependability and a strong commitment to customer service
Ability to work independently and as part of a team
Strong problem-solving skills and sound judgment
Professional integrity and understanding of our Brand Promise, Guarantees & Pledges
Effective communication skills with customers, co-workers, and suppliers
CETP certification for propane technicians
Valid driver’s license that meets company standards
Ability to pass a pre-employment physical

Nice To Haves

Technical school training is preferred.
Apprentice: Completed oil burner training or CETP program
Master: Two+ years of relevant oil and/or propane service experience
Apprentice, Journeyman, or Master designation (where state-required)

Responsibilities

Installs, troubleshoots and repairs oil and/or propane heating systems in accordance with applicable codes, safety regulations and Dead River Company policies.
Performs efficiency tests, tune-ups, and contract service inspections.
Eliminates call-backs and reduces liability by ensuring that all work is performed safely and accurately.
Promotes image as a trusted advisor through a neat appearance, clean uniform and timely, safe and courteous service.
Promotes Dead River company products and services. Advises customers on best options for specific needs.
Maintains a neat and orderly service vehicle. Ensures that all tools and equipment are in safe operating condition.
Immediately records and reports parts and labor for service calls in accordance with company procedures. Maintains and tracks parts inventories in service vehicle.
Participates in night and weekend on-call schedule as necessary.
Reports all accidents, spills, and liability claims.
Performs propane Gas-check inspections according to applicable codes and company policy without supervision. (Propane technicians)