Service Technician III

Modigent•Pikeville, KY

24d

About The Position

Ready to take full ownership of complex commercial HVAC service calls as an independent journeyman-level technician? At Modigent companies, we deliver expert repair, maintenance, and troubleshooting for a wide range of commercial HVAC systems in buildings, hospitals, schools, industrial facilities, and more—ensuring reliable performance, code compliance, and outstanding customer satisfaction. We're seeking experienced Service Technician IIIs to join our growing teams, handle advanced diagnostics and repairs independently, lead service efforts on diverse equipment, and mentor junior techs while upholding our high standards of safety and quality. Why Join Us? Commitment to Excellence — Safety, precision, and quality are non-negotiable. We do things right the first time so HVAC systems run flawlessly and efficiently. Customer-Centric Approach — Responsive dispatching, on-time service, clear communication, follow-up calls, third-party surveys, and continuous improvement help us exceed client expectations every time. Growth Opportunities — Leverage your expertise with advanced training, specialized certifications, mentorship from lead techs, and clear pathways to senior/lead roles in a supportive, dynamic environment. Great Perks — Competitive pay and benefits, collaborative team culture, professional development support, and a genuine focus on work-life balance. What You'll Do as a Service Technician III: This senior/journeyman-level role is for skilled technicians qualified to work independently on full maintenance, diagnostics, and service across a broad variety of commercial air-conditioning and HVAC equipment. You'll take lead on complex calls while maintaining high standards of safety, documentation, and customer service. Key responsibilities include:

Requirements

5+ years of progressive hands-on experience in commercial HVAC service, repair, and maintenance.
EPA Section 608 certification (Universal strongly preferred).
Strong diagnostic and troubleshooting skills across wet-side (hydronic/chilled/hot water) and dry-side (air-side) commercial HVAC systems, including controls/DDC and advanced equipment.
Proficiency with diagnostic tools, gauges, recovery machines, multimeters, and specialized HVAC test equipment.
Proven ability to work independently with minimal supervision while delivering high-quality, safe, and efficient results.
Excellent customer-service, communication, and problem-solving skills; leadership mindset to mentor juniors and coordinate with teams.
Strong commitment to safety, reliability, quality workmanship, and a positive attitude.
Ability to work in physically demanding conditions: lift up to 50 lbs, frequent bending/lifting, standing/walking on uneven terrain or in confined spaces, safely climbing ladders/scaffolding, and exposure to weather/elements.
Valid driver's license and clean driving record required; additional certifications (NATE, specific manufacturer training, OSHA) a plus.

Responsibilities

Independently diagnosing, troubleshooting, repairing, and maintaining complex commercial HVAC systems (rooftop units, split systems, chillers, boilers, VAV boxes, air handlers, central plants, controls/DDC, and large-tonnage equipment).
Performing advanced repairs including major component replacements (compressors, evaporators, condensers, controls, valves, pumps), refrigerant handling/recovery/recharge, system balancing, and startup/commissioning.
Conducting thorough preventative maintenance, system performance testing, energy-efficiency assessments, and retrofits/upgrades as needed.
Leading service calls from start to finish: assessing issues on-site, communicating clearly with customers about problems and solutions, coordinating parts/materials, and ensuring timely resolution.
Ensuring all work complies with codes, regulations, manufacturer specifications, and Modigent safety/quality standards.
Documenting service activities in detail (work orders, reports, as-builts, photos), maintaining accurate records, and providing recommendations for preventative programs or system improvements.
Mentoring and guiding Service Technician I and II team members—demonstrating techniques, sharing best practices, and supporting their development on the job.
Keeping tools, vehicles, and work areas organized, clean, and compliant with safety protocols.