Service Technician III (Transit)
About The Position
Join a manufacturing leader with over 50 years of excellence, where every role contributes to building reliable transportation solutions that people depend on everyday across the United States and Canada. At ENC, we prioritize safety, quality, innovation, collaboration, and continuous growth – creating vehicles our teams can take pride in. Founded in 1975, ENC (ElDorado National – California) is a leading U.S. transportation manufacturer specializing in design, engineering, and end-to-end production of heavy-duty buses, shuttles, and cargo vehicles through a custom-build, mixed-model assembly process. Each vehicle is produced in our purpose-built facility in Riverside, California supporting public agencies and private transportation providers nationwide. We offer one of the industry’s widest portfolios of power options, including 100% battery-electric, diesel-electric hybrid, CNG, and clean diesel. ENC is committed to revitalizing American manufacturing through innovation, customer focus, and the delivery of high-quality vehicles that keep communities connected, supported, and moving forward.
Requirements
- Expert knowledge of mechanical, hydraulic, electrical, and diagnostic systems.
- Strong leadership, mentorship, and project coordination skills.
- Excellent problem-solving and troubleshooting ability.
- Ability to read and interpret blueprints, electrical diagrams, and technical manuals.
- Proficient with diagnostic software and tools.
- Strong verbal and written communication skills.
- Ability to manage multiple tasks and prioritize effectively.
- Willing and able to travel frequently, including overnight and emergency assignments.
- Physically able to perform demanding tasks in diverse field environments.
- Knowledge of safety standards and regulatory compliance.
- High school diploma or GED required.
- 5+ years of relevant service/repair experience in a manufacturing, automotive, or equipment-based environment.
- Valid driver’s license; must be able to obtain a commercial license
Nice To Haves
- Associate degree or vocational training in a technical field preferred.
- Certifications (ASE, EPA, etc.) a plus.
Responsibilities
- Perform advanced troubleshooting and diagnostics on electrical, mechanical, and pneumatic systems.
- Lead complex service or repair projects with minimal supervision.
- Calibrate, repair, and maintain critical system components and safety equipment.
- Mentor and train junior service technicians (Service I & II).
- Provide remote and on-site technical assistance.
- Complete and review service documentation for accuracy and completeness.
- Coordinate with engineering, production, or OEM partners to resolve service issues.
- Maintain tools and equipment in safe, functional condition.
- Adhere to and promote company safety policies and procedures.
- Identify areas for improvement and provide input on service process enhancements.
- Support production quality control and engineering product improvement initiatives.
- Participate in training to stay up to date with evolving technologies.
- Deliver technical training to external customers or internal production teams as needed.
- Travel Requirement: This role requires regular travel, including air travel, to customer sites, vendor locations, or company facilities. Approximate travel: 70% of the time.
- Must maintain all necessary identification and documentation (e.g., valid driver’s license, government-issued ID, or passport) to travel by air for work.
Benefits
- Comprehensive benefits package: Medical (including FSA & HSA), dental, vision, life and disability insurance, EAP, mental health, and wellness programs
- 401(k) with employer match
- Paid time off and twelve (12) paid holidays
- Employee referral program
- Career growth and development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
