Service Technician III - HVAC

BH Management Services, LLC•Oviedo, FL

About The Position

The Service Technician III assists with and oversees the property’s physical assets, general maintenance repairs, apartment make-readies, preventive maintenance, and construction or rehabilitation projects. The role helps maintain an adequate inventory of repair supplies, demonstrates a strong commitment to internal and external customer service, and represents the company professionally and courteously. The technician handles service requests, maintenance and repairs, HVAC and appliance work, property grounds and common areas, and make-ready preparation. The position also supports preventive maintenance programs, safety and hazard reporting, communications with residents, and maintenance operations when the Service Manager is absent. The schedule is Monday through Friday, though it may vary; overtime, extended hours, and participation in an on-call rotation may be required to meet business needs.

Requirements

  • At least three years of progressive maintenance and safety experience.
  • Intermediate computer skills, including use of industry-specific technology required for the job.
  • Ability to perform manual, task-oriented work under minimal supervision and prioritize tasks.
  • Required EPA Section 608 Type I (Appliance), Type II (HVAC), or Universal certification.
  • Working knowledge of basic appliance repairs.
  • Basic knowledge of HVAC repairs.
  • Must provide own industry-specific hand tools.
  • Ability to work extended hours and participate in an on-call or rotating on-call schedule as needed.
  • Ability to lift up to 50 pounds; move continually through standing, walking, bending, stooping, crawling, and climbing stairs; use both hands for frequent grasping and manipulation; push or pull items; and reach overhead.
  • Ability to operate a motor vehicle onsite, if applicable, and work in all weather conditions.

Nice To Haves

  • High school diploma (preferred).

Responsibilities

  • Use industry-specific technology to prioritize service requests and help monitor their completion within company standards.
  • Complete maintenance requests, replacements, and upkeep within company standards, including work on exterior grounds and common areas, HVAC repairs, appliance repairs, and make-readies as needed.
  • Help identify and correct hazardous community conditions and liabilities, and report hazards to the Community Manager and Service Manager.
  • Help implement, follow, and document preventive maintenance programs according to BH program guidelines.
  • Maintain and secure property-issued tools.
  • Post notices and other community communications, if applicable.
  • Work with the office team and/or Service Manager to help determine weekly apartment make-ready schedules and ensure necessary repairs, replacements, and cleaning are completed so apartments are move-in ready.
  • Help determine supply and equipment needs.
  • Oversee maintenance operations and staff when the Service Manager is absent.
  • Share on-call responsibilities with the maintenance team, including during inclement weather, and respond to resident requests according to company standards.
  • Comply with OSHA and other safety requirements, and follow applicable federal, state, and local codes and internal maintenance policies, initiatives, and systems.
  • Perform other duties as assigned.
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