Service Technician I

OSC•Saint Paul, MN

8d•Onsite

About The Position

The Service Technician is responsible for troubleshooting and completing repairs in a safe and timely manner. This position will also maintain accurate customer records while providing top customer service to all clients of the Company.

Requirements

High School diploma or equivalency
Must have high attention to detail and be organized
Effective oral and written communication skills and basic customer service experience
Must have good reasoning skills, math aptitude and time management skills
Ability to stand on your feet 4 to 6 hours a day with frequent walking, twisting, bending, reaching, grasping, sitting, and repetitive motions.
Frequent lifting/carrying of 25-35lbs is required, may at times lift up to 75lbs.
Frequent pushing/pulling of 75lbs.
Ability to work in moderately warm or cold conditions where high noise levels are possible.
Willingness to travel for training and to visit customer sites to assist with the completion of machine calibrations.

Nice To Haves

Associate’s degree or Certificate in electronics, manufacturing, robotics or other applicable degree preferred
2+ years of previous experience in electronic circuitry preferred, or combination of the listed education and experience

Responsibilities

Perform technical repairs according to task-oriented schedule
Diagnose and trouble-shoot problems with appropriate equipment, applying high voltages of up to 1000 DC to the components
Maintain a clean work area to ensure the safety of all who enter our high voltage areas
Estimate repair costs and obtain authorization prior to beginning work for repairs
Conduct proper cleaning of machines before and after repairs
Maintain proper paperwork for all repairs
Effectively read schematics, technical manuals, and diagrams
Communicate and cultivate the Core Values of Oxygen Service Company internally and externally
Contact vendors via telephone to obtain repair items, components and information as needed
Create invoices and submit requests to purchase parts according to customer needs
Recommend preventative maintenance plans or additional repairs
Increase knowledge of position through continuous education and training
Communicate clearly to internal and external customers regarding the nature of any service or repair
Attend regular department L-10 meetings, bringing problems and solutions to increase efficiencies
Perform other job duties as assigned and fill in for other employees in their absence