Service Technician I
Minuteman Security Technologies Inc•Saco, ME
•Onsite
About The Position
The Security Service Technician I will be responsible for servicing and maintaining security systems, including alarms, cameras, and access control systems. This role is ideal for individuals with a solid foundation in security technology who are looking to grow their expertise in a dynamic environment.
Requirements
- A Sense of humor, creativity, and positive attitude
- High school diploma or equivalent
- 1-2 years of experience in servicing security systems or a similar technical role.
- Basic understanding of security system components and troubleshooting techniques.
- Strong problem-solving skills and attention to detail.
- Excellent communication and customer service skills.
- Valid driver's license and reliable transportation.
Nice To Haves
- technical certification or degree in electronics or a related field is a plus.
- Experience with specific security system brands or technologies is advantageous.
- Relevant certifications (e.g., NICET, PSA) are a plus.
Responsibilities
- Perform routine maintenance, repairs, and troubleshooting on security systems, including alarms, cameras, and access control systems.
- Respond to service calls and address client concerns in a timely and professional manner.
- Diagnose and resolve technical issues, ensuring minimal disruption to clients’ security operations.
- Document service activities and maintain accurate records of repairs and maintenance performed.
- Communicate effectively with clients to provide updates on service status and offer guidance on system use.
- Follow safety protocols and adhere to company policies and procedures during all service activities.
- Perform other job-related duties as assigned.
- Own It: Focus on excellence in everything you do and each interaction you have with all clients
- Learn: Absorb the training. Make yourself an expert on our portfolio of solutions
- Represent: Always understand that you are the face of the company to our customers
- Diversity: Every project and service call are different so you must enjoy variety in your workday
- Work as One Team: Work closely with Minuteman’s sales, management, and operations teams to best serve our customers
- Find a way: Turn challenges into opportunities
- Play To Win.
Benefits
- providing a workplace that is free from discrimination and harassment of any kind
- offers a smoke-free and drug-free workplace.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
