Service Technician HVAC-R

Benedict Sales & Service•Altoona, WI

6h•Onsite

About The Position

As a Service Technician HVAC-R at Benedict Sales & Service, you will perform a variety of work including maintaining, repairing, and installing refrigeration, HVAC, ventilation systems, and commercial food service equipment. This role exclusively focuses on commercial equipment, not residential. You will troubleshoot complex problems, maintain inventory, utilize a computerized management system, and provide department support by collecting payments. The position requires operating and maintaining a company vehicle, tools, and equipment, demonstrating effective communication, professionalism, timeliness, accuracy, and adherence to all company and industry safety standards. This position does not have direct reports and primarily performs work independently with occasional team/group work environments under direct supervision.

Requirements

High school diploma or equivalent required.
Minimum one year of related refrigeration/HVAC experience required.
EPA Universal Certification required.
Valid class D driver’s license and commercial insurability required.
Excellent problem-solving, mechanical, and analytical skills.
Knowledge and understanding of commercial refrigeration/HVAC equipment.
Ability to perform effectively in a high-stress, fast paced environment.
Ability to plan, organize, and prioritize work tasks.
Ability to use power and hand tools.
Ability to use thermometers, pressure gauges, and other testing devices.
Ability to run copper piping and PVC.
Ability to read and interpret operation and repair manuals, schematics and mechanical blueprints.
Ability to follow instructions and meet deadlines.
Basic computer skills and ability to learn computer programs.
Ability to travel between job sites and work locations 100% of the time.
Ability to work a non-standard schedule including emergency on-call, nights, weekends, and holidays.
Ability to read, write and comprehend simple instructions, short correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.

Nice To Haves

Vocational/technical school training or apprenticeship preferred.
Two-years of related refrigeration/HVAC experience preferred.
Federal Medical Card to transport large commercial trailers a plus.

Responsibilities

Troubleshoots, repairs, and makes modifications to commercial mechanical equipment.
Reads and understands technical drawings (e.g., blueprints, electronic/mechanical schematics) to repair/maintain equipment.
Troubleshoots complex problems with equipment where the repair is not immediately visible or obvious.
Maintains inventory of replacement parts and orders replacements.
Utilizes a computerized management system to accurately record work progress and history.
Provides department support through collecting payment for necessary customers prior to service being performed and directing payments to appropriate personnel in a timely manner for processing.
Sets and achieves individual goals and supports department goals by contributing to a team environment.
Safely operates and maintains a company vehicle, tools, and equipment.
Demonstrates effective communication, assertiveness, versatility, and follow-through in responding to customer needs.
Demonstrates professionalism, timeliness, accuracy, and projects a positive company image in all assigned duties.
Complies with all company and industry safety standards.
Other duties as assigned by authorized personnel.