About The Position

Responsible for ongoing maintenance and repair of contracted and non-contracted generator and power distribution equipment. Additionally, this position is responsible for technical support to customers on operational or maintenance aspects.

Requirements

  • Level II Technician requires three years of field experience servicing generator systems with some experience on 500kw+, proficient with preventative maintenance, retrofitting basic controls, minor ATS repairs and loadbanking equipment.
  • Level III Technician requires six years of field experience servicing generator systems with extensive experience on 500KW+, proficient with preventative maintenance, paralleling switch gear, ATS repairs, controller retrofits and Loadbanking equipment.
  • Level IV Technician requires ten years of field experience servicing generator systems of all sizes and applications, expert in preventative maintenance, paralleling switch gear, retrofitting advanced controls and Loadbanking equipment.
  • Ability of performing triennial maintenance, engine diagnostics, fuel system priming and replacing failed engine components.
  • All Candidates need a High School diploma or GED equivalent, related military experience or equivalent field experience.
  • Expert in major engine repairs, able to diagnose a wide variety on various applications. Experienced with Volvo and PSI engines.
  • Operational and functional understanding of Automatic Transfer Systems, able to troubleshoot and repair with minimal direction.
  • Expert troubleshooting skills, no return call outs for work performed. Can be dispatched to any call with help from our Product Support team.
  • Expert at reading or dissecting schematics and wiring diagrams to diagnose most electrical issues. Well versed with Woodward, Beckwith, and PLC equipment in an advanced electric controls environment.
  • Ability to read and interpret technical instructions, safety manuals, service manuals and policies and procedures.
  • Must observe all safety standards.
  • Mentor Mid to High level techs as requested.
  • Ability to deal with customers where tact may be required to maintain continuing harmonious relationships.
  • Computer fluent, with specific attention to ERP systems, email and Microsoft Office products.
  • Maintain professional appearance on the job.
  • Proven reasoning abilities and sound judgment.
  • Must possess excellent verbal and written communication skills.
  • Able to express commitment to PSS, its customers, and its employees.
  • Process oriented, with demonstrated attention to detail.
  • Delivering on-time results to support PSS’s business goals.
  • Teamwork oriented with collaborative style.
  • Tasks require the regular and, at times, sustained performance of moderately physically demanding work. Physical Activity: 85% physical activity required on customer site working with equipment, 15% form completion, email, other administrative tasks and completing technical support activities by way of telephone and computer communication.
  • May involve the lifting, carrying, pushing, and/or pulling of moderately heavy objects and materials (20-75 pounds).
  • Frequently required to stand, walk, and sit. Occasionally required to use hands, to finger, handle or feel, reach with hands and arms.
  • Combination of climbing and balancing to include climbing ladders, stooping, kneeling, crouching, and crawling.
  • Must have the physical ability to wear Personal Protective Equipment (PPE), including but not limited to Protective Glasses, Protective Gloves, and Protective Footwear as required.
  • Specific vision abilities required: close vision, distance vision, color vision, depth perception and ability to adjust focus. Must be able to read computer screens, paper documents, equipment.
  • Ability to perceive and discriminate sounds, depth, texture, and visual cues or signals.
  • Up to 10 consecutive hours driving heavy duty truck.
  • May be required to work long and unpredictable hours.
  • Some tasks require the ability to communicate orally and hear others speaking.
  • Must be able to pass pre-employment screening that includes background check, drug testing and MVR clearance.

Nice To Haves

  • Experienced in Commercial Generators, Low/Medium Voltage Switchgear, or Battery Storage Equipment

Responsibilities

  • Daily travel with independent work structure.
  • Provide 24x7 “on-call” services as required unless on PTO or Off Call.
  • Maintain and safeguard company issued equipment, tools, and instruments.
  • Battery installations and replacements.
  • Perform required preventative maintenance service to equipment under contract as scheduled.
  • Customer contact and interface.
  • Communicate availability status to corporate office.
  • Protect company proprietary information, manuals, and records.
  • Use of electronic and electrical test equipment as necessary.
  • Coordinate and manage all on-site subcontractors hired by PSS as necessary.
  • Maintain company vehicle in safe and operational condition.
  • Ensure that work is performed to PSS standards.
  • Complete all paperwork, including Field Service Reports, Time Sheets, Expense Reports, and other job required reports timely and accurately.
  • Provide technical support to customers upon request.
  • Maintain Technical documentation for study and/or review.
  • Willing and able to attend training as company deems necessary.
  • Own and maintain personal set of mechanical tools.
  • Cross train in other areas as needed.

Benefits

  • Medical, dental, vision and life insurance coverage
  • Competitive pay and a matching 401 (k) plan
  • Vacation, Company Holidays, Paid Time Off (PTO- personal and sick days)
  • Flexible spending accounts/Health savings account
  • Wellness Incentive Programs
  • Employee Referral Program
  • Tuition Reimbursement
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