Service Technician - Class C

Midwest Peterbilt Group•Norfolk, NE

9d•Onsite

About The Position

The Service Technician- Class C is responsible for performing basic maintenance, inspections, and entry-level repairs on medium-duty through Class 7 and 8 heavy-duty trucks in a timely and efficient manner. This position operates under close to moderate supervision and is considered an entry-level technician role. The Service Technician- Class C is expected to develop foundational mechanical and diagnostic skills while supporting shop productivity, quality workmanship, and customer uptime.

Requirements

High school diploma or GED required
Basic to intermediate computer skills required, including the ability to learn diagnostic software and service systems
Basic mechanical aptitude with a strong willingness to learn and develop technical skills
Ability to read and interpret repair orders and follow instructions
Effective written and verbal communication skills
Basic mathematical skills for measurements and calculations
Problem-solving skills with the ability to recognize when to seek assistance
Ability to use basic shop tools, equipment, and diagnostic systems with guidance
Ability to manage time and complete assigned tasks efficiently
Strong attention to detail and commitment to quality work
Ability to work collaboratively with other technicians and supervisors

Nice To Haves

Technical school or diesel technology training preferred
CDL preferred but not required. With a valid CDL, must be able to meet Company insurability requirements

Responsibilities

Perform routine maintenance and basic mechanical repairs on medium-duty and heavy-duty trucks
Assist in inspections and preventative maintenance services
Replace basic components such as filters, belts, and other wear items
Assist senior technicians with complex repairs
Assist in diagnosing basic mechanical and electrical issues
Use diagnostic tools and software under supervision
Learn to identify potential issues and communicate findings
Complete assigned tasks accurately and efficiently
Read and understand repair orders and follow instructions
Maintain productivity standards appropriate for experience level
Communicate repair status and additional needs to service advisors or management
Follow all safety policies, procedures, and OSHA requirements
Keep work area clean, organized, and properly maintained
Properly use and maintain tools, equipment, and personal protective equipment
Maintain awareness of environmental and safety hazards in the shop
Participate in required training and certification programs
Ensure all work is performed in compliance with Company and regulatory standards