Service Technician- Class A

Lithia & Driveway•Jacksonville, FL

2d•Onsite

About The Position

We are one of over 300+ Lithia Motors Dealerships nationwide representing over 48 manufacturers in 24 states! Being one of the largest dealership groups in America, there are many opportunities for you to pursue your short and long-term career goals. At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!

Requirements

Strong attention to detail
Sense of urgency
Excellent communication
Passed manufacturer training and can perform repairs in the following areas with no supervision: Lube and Maintenance Services, Engine Repair, Automatic Transmission, Manual Drive Train Repair, Suspension/Steering Repair, Brake Repair, Electrical/Electrical Systems Repair, Hybrid/Alternative Fuels, Heating and A/C Repair, Engine Drivability Diagnosis and Repair (Optional)
Manufacturer certified in all areas listed above.
Minimum of 6 ASE certifications (Should be an ASE Master Technician)
Must either have appropriate smog license or state emissions certification (as applicable by state/city).
Customer Pay Proficiency Level: Greater than 115% Customer Pay Repairs
Automotive Technical Knowledge – Five plus years’ experience preferred
Acceptable driving record and a valid driver's license in your state of residence
High School graduate or equivalent, 18 years or older required.

Nice To Haves

Engine Drivability Diagnosis and Repair (Optional)

Responsibilities

Perform work as outlined on repair order with efficiency and accuracy, in accordance with Lithia and manufacturer standards.
Diagnose cause of malfunction.
Complete all work according to the applicable safety requirements.
Road-test vehicles to ensure quality of repair work.
Accurately record time spent on repairs utilizing company time clocking procedures.
Document work performed on repair order and document test procedures/results.
Responsible for providing and maintaining an inventory of normal mechanics tools to include screwdrivers, wrenches, socket wrenches, pliers, hammers, chisels and punches, and other tools needed to perform the work for which the technician is trained and not normally inventoried by the service department as “special tools”.
Return special tools to proper place.
Use shop supplies and materials in a practical and economical manner.
Maintain an organized and clean workspace, completing a stall cleaning every day.
Ensure that customer’s vehicles are returned to them as clean as they were prior to being serviced.
Complete all required training.
Acquire and maintain manufacturer and ASE certifications by completing the necessary and required training.
Participate in and utilize technical training as assigned by management.
Review the technical bulletins and other publications as assigned by management.
Constructively communicate with other dealership personnel as required to satisfy customer needs.
Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its personnel, or customers.
Maintain personal grooming, hygiene, and uniform standards according to departmental policies.
Arrive at work, take breaks, and depart work at the times designated by management.