Service Technician Apprentice -Ashland, VA
About The Position
As a HVAC Field Technician Apprentice, you will be primarily responsible for assisting HVAC Field Technicians in the installation and repair of environmental control systems, utilizing knowledge of refrigeration theory, control systems, pipe fitting, and structural layouts. Trane Technologies affords you the opportunity to work directly for a leading manufacture giving you access to technical support, training on newest technology and comprehensive career paths with opportunity for growth. In this position you will establish & maintain a positive relationship with customers, vendors and co-workers through effective oral and written communication skills via phone, computer, and face to face. You will perform scheduled and unscheduled preventative maintenance, inspections, site surveys, and service requests including replacement, and modifications of equipment or systems as needed or requested by customers. Responsible for assisting and learning end to end testing, starting up, commissioning, and servicing on assigned projects. Represents the company by learning to serve as the direct customer contact and is responsible for servicing products and equipment on assigned projects, ensuring customer satisfaction by identifying, examining, diagnosing and repairing equipment and systems at customer’s location. Coordinates with supervising field technician/project manager and customer to precisely understand requirements for all on-site installation and repairs by forecasting issues, gathering materials and synchronizing on-site work. Uses cutting edge software and technology, along with a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units. Continually enforces safety to the highest standards and maintains security and accountability of company issued and procured assets by recording use, wear and conditions. Displays team effort and dedication to customer by maintaining flexibility to work overtime and weekends as the business requires, including occasional overnight stays.
Requirements
- A High School Diploma or equivalent, or certificate of completion from an accredited technical school is required.
- Operating knowledge of Microsoft office software.
- Working proficiency with hand held computer (i.e. Smartphone, iPad).
- Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI, Hit & Run, License Suspension, Reckless / Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.
- Must be able to safely and legally operate a vehicle using a seat belt.
- Must be able to wear helmets, safety goggles, fall protection harness and safety boots to safely perform job duties.
- Must be able to twist the trunk of your body 90 degrees in each direction.
- Must be able to squat and touch the floor with both hands.
- Must be able to reach your hands over your head.
- Must be able to stand on concrete surfaces for extended periods, routinely up to 4 hours.
- This position is highly physical and requires regular use of hands, fingers, walking, stooping, kneeling and climbing ladders.
- Requires employees to regularly lift and or move up to 10 lbs. and frequently lift and/or move up to 40 lbs. (may occasionally lift and/or move more than 40 lbs. with special approval.)
- Must be able to safely use a ladder with a 375 lb. total weight limit, while wearing equipment weighing up to 50 lbs.
- Must be able to maneuver access areas, as small as 30” vertical x 45” horizontal.
- Must be able to comfortably and routinely access rooftops with extension and/or fixed ladders at heights of 15’ to 20’, and occasionally, up to 50 feet +.
Nice To Haves
- Prefer 2 plus years of experience in HVAC.
- Technical School or formal training is preferred.
Responsibilities
- Assisting HVAC Field Technicians in the installation and repair of environmental control systems.
- Utilizing knowledge of refrigeration theory, control systems, pipe fitting, and structural layouts.
- Establishing and maintaining positive relationships with customers, vendors, and co-workers.
- Performing scheduled and unscheduled preventative maintenance, inspections, site surveys, and service requests.
- Assisting and learning end-to-end testing, starting up, commissioning, and servicing on assigned projects.
- Serving as the direct customer contact for servicing products and equipment.
- Coordinating with supervising field technician/project manager and customer to understand requirements for on-site installation and repairs.
- Using cutting-edge software and technology, along with a variety of hand tools, to diagnose and repair units.
- Enforcing safety to the highest standards.
- Maintaining security and accountability of company-issued and procured assets.
- Displaying team effort and dedication to customers by maintaining flexibility to work overtime and weekends as the business requires, including occasional overnight stays.
Benefits
- Health insurance
- Holistic wellness programs with generous incentives
- Family building benefits include fertility coverage and adoption/surrogacy assistance.
- 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
- 15 vacation days
- 9 paid holidays
- 3 floating holidays
- Sick leave
- Additional options to support volunteer and parental leave.
- Educational and training opportunities through company programs
- Tuition assistance
- Student debt support.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
