Service Technician 1

CZM USA CORP•London, KY

9d•$25 - $32•Onsite

About The Position

The Field Technician is responsible for troubleshooting and resolving equipment needs on-site with customers. Involves diagnosing and repairing equipment performance issues according to required specifications of the client’s equipment and operational needs. When not in the field, the Field Technician works on the production floor as an Assembly Mechanic reporting to the Operations Manager. Must be able to travel.

Requirements

High School Diploma or GED
3-4 years mechanical assembly experience
Basic English reading skills - must be able to follow directions and read product and part specifications
Must be able to read equipment specifications including hydraulic and electrical schematics

Nice To Haves

Some technical or vocational training preferred

Responsibilities

Communicates with customer to understand equipment needs & issues.
Inspects & tests equipment at customer location to diagnose needed repairs.
Completes equipment repairs on-site using mechanical knowledge, tools and welding techniques as needed.
Serves as a representative of the company at all times, communicating respectfully and professionally with customers.
Demonstrates understanding of customer needs and sense of urgency to get customer’s equipment repaired in a timely manner.
Establishes a safe and clean working environment for repairs by complying with procedures, rules and regulations, and the proper use of PPE.
Performs routine maintenance on repair equipment and determines when and what kind of maintenance is needed.
Keeps needed tools clean and stocked for field repairs.
Conserves resources by using equipment and supplies as needed to accomplish job results and minimize waste.
Documents actions by completing production and quality forms.
Works on the production floor as an Assembly Mechanic when not in the field.