Service Technician 1

Clean Energy•Kent, WA

8d•$28 - $42•Onsite

About The Position

Clean Energy is dedicated to transforming the transportation industry by reducing pollution through the use of natural gas fuel. This role involves inspecting, maintaining, and repairing Compressed Natural Gas (CNG), Liquefied Natural Gas (LNG), and Liquid to Compressed Natural Gas (LCNG) fueling equipment. The technician will identify necessary repairs and maintenance, generate service orders, and ensure stations are customer-ready by cleaning equipment and emptying trash containers. Responsibilities also include assisting with PMs and rebuilds under supervision, filling in for other technicians, and occasionally providing information to the public or customers. This position collaborates with maintenance planners, field service support, and management to ensure timely issue resolution.

Requirements

Strong mechanical and/or electronics skill required.
High School Diploma (preferred) or equivalent.
Minimum of 2 years of related experience or equivalent combination of education and experience.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively communicate in one-on-one and small group situations to customers, clients, and other employees.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to apply practical understanding of detailed but uninvolved written or oral instructions.
Strong problem-solving and critical thinking skills.
Basic knowledge of Microsoft Office applications.
Valid driver's license with a clean driving record required.
Consistently produces high-quality work (accurate, neat, and thorough).
Strives to improve productivity, processes, and quality.
Demonstrates strong knowledge and skills related to the job.
Presents a professional image with dress, demeanor, and manners.
Maintains clean workspace, company equipment, and company vehicles.
Performs job safely.
Communicates clearly, concisely, effectively, professionally, and timely.
Exhibits good listening and comprehension skills.
Keeps others appropriately informed and shares ideas even when unpopular.
Listens to what others have to say.
Maintains open and active communication with colleagues.
Effectively uses knowledge and experience in asking, probing, and anticipating issues to ensure quality is provided.
Fosters the spirit of working with each other.
Displays respect, courtesy, politeness, tact, and openness.
Handles conflict in an appropriate and professional manner.
Builds relationships, promotes cohesiveness, models collaboration with others.
Considers impact and issues for customers and other departments.
Engages other impacted departments early for solutions.
Develops workable alternatives and solutions.
Exhibits persistence in following assignments through to completion.
Promotes process improvements.
Responds in a timely manner.
Is honest, ethical, value-driven, and trustworthy.
Keeps commitments made, completes assignments, and meets deadlines.
Takes responsibility for own actions and performance.
Meets attendance and punctuality guidelines.
Is available and accessible.
Takes initiative and appropriate action.
Is engaged and committed to achieving the company’s mission.
Pursues better ways to get things done and takes appropriate risks.
Keeps up to date with competitor information and market trends.
Controls costs and thinks in terms of profit, loss, and added value.
Is committed to the satisfaction of customers.
Provides clear direction around a vision.
Creates actionable plans and is proactive & anticipatory.
Demonstrates innovative approaches and solutions.
Is an example for employees and others.
Accepts responsibility for individual and team performance.
Makes appropriate and timely decisions and acts on decisions.
Sets clear and reasonable performance expectations.
Motivates and empowers others.
Delegates tasks appropriately.
Recruits staff of a high caliber.
Provides feedback to subordinates that is timely and direct.
Recognizes subordinates for their contributions and effort.
Encourages continuous growth and learning in others.
Shows respect for others and their ideas.
Helps others manage through change.
Is excited and creates enthusiasm about the company’s future.
Promotes a sense of company pride.
Displays sense of pride in the department and its contributions.
Displays passion for the job.

Responsibilities

Inspect, maintain, and perform minor to moderate repairs on CNG, LNG, and LCNG fueling equipment, including compressors, dispensers, priority panels, dryers, and storage tanks.
Identify corrective action and/or proactive maintenance service actions required on CNG/LNG/LCNG equipment.
Generate service orders for completion or assignment to higher-level technicians.
Ensure assigned stations are operationally prepared for customers by cleaning and wiping down equipment and emptying trash containers.
Assist with PMs and rebuilds as secondary manpower under the direction of senior technicians.
Fill in for other technicians as required within the region.
Provide information and assistance to the public or Clean Energy Contracted customers.
Work closely with maintenance planners, field service support, field technicians, and/or Operations management to ensure timely resolution of issues.
Perform basic electrical troubleshooting and repairs under the direction of senior technicians.
Repair, replace, and adjust malfunctioning equipment to restore proper operating condition according to standard operating procedures and manufacturer repair manuals.
Perform basic mechanical troubleshooting and repairs under the direction of senior technicians.
Make scheduled inspections of CNG, LNG, and/or LCNG fueling locations and equipment.
Diagnose and correct faulty and malfunctioning mechanical and/or electrical components, devices, and equipment.
Clean and maintain fueling locations.
Drive to or between company sites to perform job responsibilities.
Update and document all activity, service orders, work performed, and recommendations in the D365 Clean Energy Field Service Automation (FSA) software.
Maintain all fueling-related equipment and structures in accordance with manufacturer requirements and standard operating procedures.
Provide coverage at other stations in neighboring states as required.
Be available to be on-call 24/7 outside of normal business hours.
Be available during off-duty hours as required, including potential overtime hours.
Perform other duties as assigned.