Service Technician 1 Trainee

Summit Utilities Inc • Pine Bluff, AR

13h • Onsite

About The Position

Performs company field operations, including manual labor and other duties necessary to install, repair, and maintain natural gas distribution facilities. Handles customer requests and represents the Company in the community. The position is based in Pine Bluff, Arkansas, and is covered by D.O.T. regulations and Summit Utilities’ Drug and Alcohol Policy, including random drug testing. The title changes to Service Technician 1 after all occupational qualifications are completed and supervisory sign-off is received.

Requirements

• High school diploma or GED.
• Proficiency using personal computers and software, including MS Word, Excel, and Outlook.
• Valid state driver's license and ability to maintain a good driving record and safely operate company vehicles in compliance with applicable laws and Company policies.
• Ability to gain and apply knowledge of industry and Company safety standards and regulations.
• Aptitude for basic mechanical tasks and ability to use appropriate tools, including pressure gauges, voltage meters, and pipe locators; repair service lines; perform bar tests and classify underground leaks; and monitor and adjust gas system pressure.
• Ability to respond to customers courteously and knowledgeably, in person and by telephone, using good judgment and customer service skills.
• Effective oral and written communication skills.
• Ability to manage multiple tasks, projects, or activities through completion.
• Ability to adapt quickly and respond well to changing priorities.
• Ability to work independently and in a team-based environment to accomplish assignments and objectives.
• Commitment to comply consistently with applicable laws, regulations, Company policies, and procedures, and to complete required training courses in a timely manner.
• Ability to adhere consistently to the Company’s values and business practices.
• Subject to D.O.T. regulations and the Company’s Drug and Alcohol Policy, including random drug testing.

Responsibilities

• Initiate gas service, perform leak investigations, and make repairs.
• Locate gas lines.
• Read gas meters.
• Conduct load surveys.
• Complete work order system documentation.
• Serve as a First Responder in emergency situations.
• Perform other duties as assigned.

Benefits

• Competitive pay.
• Medical, dental, and vision benefits.
• Other benefits designed to provide flexibility, choice, and support for employees at work and at home.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED