Service Tech - Atlanta

ICEE•Atlanta, GA

5d•$22•Onsite

About The Position

The ICEE Company, a leader in the frozen beverage industry and the largest subsidiary of J&J Snack Foods, is seeking a Service Technician in Atlanta. This role involves servicing all ICEE and restaurant equipment, including frozen carbonated and non-carbonated dispensers, fountain beverage equipment, ice makers, and juice dispensers. The Service Technician will work with minimal supervision and is expected to attend weekly meetings. The company provides a vehicle, uniforms, tools, a cell phone, a tablet, and a gas card to team members in this role.

Requirements

High School Diploma or equivalent.
Strong mechanical background.
Must possess and maintain a valid Real-ID Driver’s License.
Ability to lift 55 lbs. or more on a regular basis. Occasional lifting in excess of 70 lbs. required.
Willing and able to drive more than 40% of the time.
Must have and wear steel-toed shoes.
Self-motivated and have the ability to stay on task with minimal to no supervision.
Must be able to successfully maintain customer relations, interpersonal relationships, team relations, and service.
Strong mechanical aptitude.
Excellent organization and time management skills.
Must be a self-starter and be able to accomplish tasks in a timely manner.
Great oral and written communication skills.
Must be comfortable performing basic mathematical functions.

Nice To Haves

Graduate of Technical or Vocational school, preferred.

Responsibilities

Receives dispatched service calls as assigned and ensures a prompt response based on estimated time of arrival (ETA).
Performs preventative maintenance, troubleshoots or diagnoses service problems, and completes repairs as needed.
Checks quality of all products, such as checking syrup levels, changing out flavors, and cleaning around machines.
Maintains inventory and maintenance on equipment, including parts, tools, and the company vehicle.
Reviews service orders and service performed with the respective supervisor.
Keeps supervisor informed of customer concerns, needs, and up-selling opportunities.
Documents all work performed and closes out all activities upon completion.
Clearly communicates with both customers and co-workers.
Performs assigned general warehouse duties including cleaning, organizing, rotating product, and shipping/receiving of equipment, parts, and product.
Performs other duties as assigned by Supervisor.