Service Tech 1 - Trainee

Leslie's•San Jose, CA

1d•$60,000 - $100,000•Onsite

About The Position

As a Field Service Technician, you will play a key role in leading exceptional pool service delivery to our customers. You’ll work outdoors at residential and commercial locations, bringing the pool industry to life through hands-on support, including sales, installations, and repairs of pool equipment. All Service Technicians are provided with trucks, uniforms, and comprehensive training to set you up for success.

Requirements

Valid driver’s license with a clean MVR
Ability to pass a drug screen and background check
Working knowledge of general plumbing and/or electrical systems
Basic ability to use a multi-meter and make electrical connections
Strong customer service skills
Good problem-solving and troubleshooting abilities
Ability to work independently and manage time effectively
Team collaboration skills with Service Managers and peers

Responsibilities

Perform sales, installation, and repair of swimming pool equipment for residential and commercial customers
Interact with customers to provide service, recommendations, and guidance
Maintain high standards of customer service and professional conduct
Follow all safety procedures, including safe working and driving habits
Partner with Service Managers to meet and exceed company policies and guidelines
Install, troubleshoot, and repair gas and electrical heaters
Repair motors, filters, timers, pool cleaners, blowers, lights, automated pool systems, chlorinators, and valves
Work on PVC, copper, and galvanized plumbing
Diagnose and fix suction, priming, and high/low-pressure issues