Atwater Village Service Team

HomeState Hospitalities•Los Angeles, CA

7d•$24 - $28•Onsite

About The Position

HomeState is a Tex Mex Kitchen in Southern California that serves tacos, queso, brisket, and margaritas. The company emphasizes serving hospitality first, with a mission rooted in providing warm hospitality that makes everyone feel at home, regardless of their origin. Their core values are SHINE: Service, Hospitality, Intentional, Nurturing, and Excellence, which guide their interactions with guests and communities.

Requirements

1-2 years in the restaurant industry with guest facing roles preferred.
Personable and enjoys working with people and a diverse team.
Availability to work weekends, day shifts and evening shifts.
Passion for food & hospitality.
Ability to remain in a stationary position for long periods of time (6 or more hours per shift, excluding break times).
Ability to lift, push, pull, or carry up to 40 pounds (examples include beverage cambros, ice buckets, tray of food & drinks, and taking out the trash).
Ability to frequently bend and reach overhead (examples include stocking to-go supplies and dusting retail shelves).
Ability to recognize, perceive, communicate and/or comprehend directions and spatial cues as expected in a restaurant (examples include“behind” and “corner”).
Must possess dexterity to to reach for, grasp and manipulate objects (examples include mopping, scooping ics, using a stapler or squeeze bottle).
Ability to regularly move around the restaurant from guests areas to kitchen areas while carrying items (such as beverage racks and food trays).
Must be able to work in a constant state of alertness and safe manner.
May be required to occasionally work in outdoor weather conditions or fluctuating temperatures (such as in the patio dining areas).

Responsibilities

Welcome guests, execute service roles (front door, beverage, expo, runner, busser, packer) with care and kindness.
Be an expert of the menu to guide guest experience, ensure order accuracy and communicate allergies.
Provide hospitality that is outgoing, motivated and engaged until the moment they depart.
Take initiative to fulfill job duties and/or checklists, find opportunities to engage in hospitality or complete other tasks assigned by the leader of the shift.
Calmly identify and troubleshoot issues that occur during the shift to ensure efficient operations.
Constantly communicate with honesty, integrity and transparency.
Work closely with team to support each other through daily tasks, promote teamwork and assist with training.
Think boldly and bravely to shape a positive impact on one's self, family, neighbors and team members.
Follow all HomeState standards, sanitation guidelines, policies or procedures to ensure that you are serving guests the highest quality, delivering caring hospitality, and that you are embodying the HomeState mission and core values.
Ensure storefront, service, bathroom and kitchen areas are clean, organized and appealing to guests.
Maintain regular, predictable attendance, which includes attendance at all scheduled shifts, training and meetings.
Take pride in your work each day to make things a little better than they were yesterday.