Service Support (part-time)

SCI Shared ResourcesPort Charlotte, FL
Onsite

About The Position

Our associates celebrate lives. We celebrate our associates. National Cremation Society is the largest provider of affordable cremation services in the nation. Over the past 50 years, our experienced team has assisted families in carrying out final wishes more affordably, with dignity and respect. Certified a Great Place to Work 3 years in a row, we provide our team members a Work/Life Balance unique for our industry. We are currently looking for a Service Support Professional to assist the Services Manager with day-to-day operations and essential tasks.

Requirements

  • Strong Computer Skills
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook)
  • Ability to operate office equipment such as photocopiers, printers, fax machines, etc
  • Conveys information clearly and concisely in written and spoken communication
  • Resolves problems and provides solutions to customers in a timely manner
  • Time management and organizational skills
  • Reliable transportation for occasional errands, local health departments, deliveries, etc. (Mileage reimbursement available)
  • High school diploma or Equivalent
  • 3- 5 years of recent administrative or related experience

Responsibilities

  • Assist the Services Manager with answering phone calls, emails, and other clerical tasks.
  • Interact and connect with families in order to provide support
  • Produce and maintain service contract files
  • Responsible for providing administrative support to the service team
  • Maintain a neat and orderly office environment
  • Monitor inventory of printed materials, office supplies, etc.

Benefits

  • A generous compensation package
  • Competitive health and wellness plans (medical, dental, vision, STD, LTD, wellness credits, etc.)
  • 401(k) with company match
  • Paid Time Off (Vacation, Sick, Holiday and Personal time)
  • Job-related training, tuition reimbursement, and career path development
  • Company discounts
  • Mileage reimbursement available
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