Service Support Technician II

MKS Instruments • Methuen, MA

5d • Onsite

About The Position

As a Service Support Technician 2 at MKS Instruments, you will perform repairs so that we meet our customer demands on time. In this role, you will work closely with other members of the service team, as well as the greater cross-functional team. This role provides the opportunity for growth and will provide a platform for future career development.

Requirements

• A high school diploma
• 3-5 years’ experience of maintenance repair in a manufacturing environment
• Proficiency with MS Excel for data analysis and presentation
• Prior experience with Oracle, SAP, or other system software
• Willingness to work with diverse teams and demonstrate a cooperative, team-first attitude
• Able to lift up to 40lbs

Responsibilities

• Performing variety of repairs and upgrades as required on assigned product line(s)
• Building/repairing products to instructions provided in Process Details and Service Bulletins or from approved samples
• Removing and replacing defective or damaged electronic assemblies
• Diagnosing mechanical, hardware, and systems failures, using established procedures
• Testing and evaluating to sub-assembly level

Benefits

• health insurance coverage (medical, dental and vision)
• 401(k) with company match
• life and disability insurance
• 11 paid holidays
• sick time
• 15 paid vacation days
• 6 weeks fully paid parental leave
• adoption assistance
• tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED